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8 May 2025

ACT parent company Bira has welcomed the Bank of England's decision to reduce interest rates from 4.5% to 4.25%, calling it a "much-needed boost" for the retail sector, including for cycling...

8 May 2025

ACT parent company Bira has responded to the news that the 144-year-old Beales department store is staging a "Rachel Reeves Closing Down Sale" in its final weeks of trading, with giant yellow...

2 May 2025

Could the UK cycling industry be showing signs of renewed momentum? Following a challenging period marked by falling sales and overstocked inventories, overall trends and sales figures from...

2 May 2025

The Netherlands is set to legalise electric scooters and other light electric vehicles on public roads from July 2025, provided they are registered and display a license plate.

30 Apr 2025

The ACT has welcomed the announcement of a parliamentary inquiry into e-bike products not meeting safety regulations, which has been launched “in context of dangerous low-quality e-bike...

29 Apr 2025

Edinburgh has been named the UK’s top city for bike commuting, with 10.00% of its workforce choosing to cycle to work, according to new research.

28 Apr 2025

The Labour Government’s new Employment Rights Bill is set to be in force this year and the new regulations will impact high street retailers up and down the country.

25 Apr 2025

ACT parent company Bira welcomes the Chancellor's announcement of plans to create a level playing field for British businesses against unfair international trade practices.

15 Apr 2025

Retail Crime Remains Alarming - Bira's Latest Survey Reveals Urgent Need for Action

11 Apr 2025

Bira has cautiously welcomed the Prime Minister's announcement this week on plans to put 'thousands of Bobbies back on the Beat' with a new neighbourhood policing guarantee.

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Missed the Hubtiger webinar? Watch the brand new demo video now

Posted on in Business News , Cycles News

TheHubtiger web and mobile platform, Hubtiger, has created a brand new demo video to demonstrate how cycle shops can manage all workshop operations in just one app.

Hubtiger aims to help bike shops do better business by reducing phone calls to the shop, improving workshop efficiency, increasing revenue and enhancing the customer experience. The ACT are big supporters of the app and believe it could be an excellent solution for many bike shops to easily manage their customer base.

The web solution manages everything from online/app bookings, job card scheduling, automated/direct communication, quote approvals and finally pushes the quote through to the Point-of-Sale (Vend, Lightspeed, Xero and others). Hubtiger will also send automated SMS reminders to customers who have not serviced their bike in 6 months.

The demo video was created by Hubtiger's CEO and co-founder Stuart and demonstrates the following:

  • online bookings
  • scheduling job cards
  • automated messages (email and SMS)
  • Customers approval of quotes

 

ACT member discounts

Hubtiger offer a free trial and a month-to-month contract that can be cancelled anytime. Setup is less than an hour if the bike shop has a POS system that can be integrated into and training is just as seamless.

The ACT are pleased to offer our Silver and Gold members a 15% discount off each Hubtiger product price. Cytech accredited ACT members will be given an increased discount of 20% off each product price.

The app offers three separate packages starting from just £32 per month (£27.20 / per month for ACT members, £25.60 for Cytech accredited ACT members). With this you'll receive a number of benefits, including integration into POS, customer and bike history, unlimited services, users and service reminders, in-app messaging and more. The packages then increase in price slightly, offering the bike shops more add-ons, such as extra technicians and SMS's, bike shop analytics and even a a coupon module to drive new business.

All Hubtiger users are also able to access 24/7 Support from their expert team.

For more information about Hubtiger and to get started visit the ACT website here.

 

Testimonials

Bike Bros (Surrey, UK)

"Hubtiger has allowed us to keep track of our workshop and be able to support our customers with less downtime. The quote approval feature is one of the best thing I have used, it allows complete transparency of what the service will cost. Especially for how we operate our business, having the full stock available on there is brilliant as it allows us to quickly find parts without leaving the booking screen. The text and e-mail confirmation for bookings and reminders are great. We have added a google review link in the final text message when a bike is collected and it has allowed us to capture more feedback and good review for the service we provide.

I could not have picked a better booking system designed from the ground up for bike shops. Especially the feedback and communication with the Hubtiger team has been stellar. The new features and constant improvements are small but significant. Keep up the good work!"

Butternut Bikes (London, UK)

 

"Hubtiger has been a hugely valuable addition to our young and local bike repair shop - for us as well as our customers!
We opened our bike repair shop in Crouch End, North London during the first pandemic lockdown in 2020, which added all sorts of complications on top of the usual stresses of starting a new business.

Hubtiger has made an enormous difference to our day-to-day work - it's given us a simple and efficient process for booking bike services, managing repairs, allowing customers to describe the work they need in their own words, communicating with customers about our assessments and quotes, and so on. Keeping in touch with our customers about progress on their bikes is a crucial part of what we do, and it could eat up a lot of time calling and texting individually. Hubtiger has made it a quick, simple and painless process - allowing us to spend more time actually fixing bikes! Several customers have specifically complimented us on Hubtiger's service too.

Overall, Hubtiger's software is extremely good value for money, it allows a small new business like ours to compete with our more established peers. And the staff has just been lovely to work with - super friendly, helpful and enthusiastic.

 

Register for the Hubtiger webinar now

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