Hubtiger also has a mobile app that is designed to help cyclists stay up to date with their bike maintenance and ensure each component is well maintained and replaced when needed. Cyclists can book a service, communicate directly with bike shops to monitor the service progress and make payments - all within the Hubtiger app.
The Hubtiger app is available to download for free via the App Store or Google Play.
Hubtiger is a web solution that enables bike shops to improve customer service and reduce workshop idle time through a fully digital experience from service bookings all the way through to quote approvals. Once a quote has been approved, Hubtiger pushed the quote directly through to your existing POS for easy and quick payments. Hubtiger integrates with most online POS systems, such as Lightspeed, Vend, Xero and more!
Alternatively, bike shops that do not have a POS system in place can add products and services directly onto Hubtiger, enabling them to seamlessly create quotes, get quick approvals and ultimately streamline their customer experience.
Hubtiger is currently being used by bike shops around the world and is available in multiple languages. Try a 14-day free trial or sign up for a month-to-month package that suits your shop and upgrade as you grow.
ACT Silver and Gold members benefit from a 15% discount on each Hubtiger product price.
Cytech accredited ACT members will be given an increased discount of 20% off each product price.
Lite - £32 / per month
£27.20 / per month for ACT members, £25.60 for Cytech accredited ACT members
Hubtiger prices start from as little as £32 per month for the Lite Option, where you will receive:
- Integration into POS
- Customer and bike history
- Available on all platforms (PC, MAC, iPad) and mobile App sync
- Unlimited services, users and service reminders
- In-app messaging
- 24/7 Support from the Hubtiger team
- Calendar and job card management
- 1 Technician
- 100 SMS
Professional - £49 / per month
£41.60 / per month for ACT members, £39.60 for Cytech accredited ACT members
For £49 per month you will be able to access the Professional plan, which includes everything from the Lite Plan along with:
- 2-4 Technicians
- Analytics on your bike shop
- Online booking widget
- 250 SMS
Premium - £66 / per month
£56.10 / per month for ACT members, £52.80 for Cytech accredited ACT members
The Premium Hubtiger package offers bike shops everything included in the Professional Plan along with:
- 5+ Technicians
- Loyalty scheme for specific POS
- 350 SMS
Bike Bros (Surrey, UK)
"Hubtiger has allowed us to keep track of our workshop and be able to
support our customers with less downtime. The quote approval feature is
one of the best thing I have used, it allows complete transparency of
what the service will cost. Especially for how we operate our business,
having the full stock available on there is brilliant as it allows us to
quickly find parts without leaving the booking screen. The text and
e-mail confirmation for bookings and reminders are great. We have added a
google review link in the final text message when a bike is collected
and it has allowed us to capture more feedback and good review for the
service we provide.
I could not have picked a better booking system designed from the ground
up for bike shops. Especially the feedback and communication with the
Hubtiger team has been stellar. The new features and constant
improvements are small but significant. Keep up the good work!"
Butternut Bikes (London, UK)
"Hubtiger has been a hugely valuable addition to our young and local bike repair shop - for us as well as our customers!
We opened our bike repair shop in Crouch End, North London during the
first pandemic lockdown in 2020, which added all sorts of complications
on top of the usual stresses of starting a new business.
Hubtiger has made an enormous difference to our day-to-day work - it's
given us a simple and efficient process for booking bike services,
managing repairs, allowing customers to describe the work they need in
their own words, communicating with customers about our assessments and
quotes, and so on. Keeping in touch with our customers about progress on
their bikes is a crucial part of what we do, and it could eat up a lot
of time calling and texting individually. Hubtiger has made it a quick,
simple and painless process - allowing us to spend more time actually
fixing bikes! Several customers have specifically complimented us on
Hubtiger's service too.
Overall, Hubtiger's software is extremely good value for money, it
allows a small new business like ours to compete with our more
established peers. And the staff has just been lovely to work with -
super friendly, helpful and enthusiastic.
Sprockets Cycles (Glasgow, UK)
We are one of the largest bike shops in the UK so we need to be as
efficient as possible while providing an incredible customer
experience. Hubtiger has helped us tremendously in achieving both."
ACT Silver and Gold members benefit from a 15% discount off each Hubtiger product price as listed above.
Cytech accredited ACT members will be given an increased discount of 20% off each product price.
Click here to join the ACT or login to My ACT to upgrade your membership.
