For the cyclist, Hubtiger is a mobile app, which helps them look after their bikes by integrating with Strava and tracking the bike down to each component letting the cyclist know when they need to service.
Cyclists can then book their bike in with the preferred bike shop, track the service and pay instantly.
For the bike shop, Hubtiger is a web solution, which manages everything from online/app bookings, job card scheduling, automated/direct communication, quote approvals and finally pushes the quote through to the Point-of-Sale (Vend, Lightspeed, Xero and others) as a "parked sale". Hubtiger will also send automated sms reminders to customers who have not serviced their bike in 6 months.
Hubtiger is currently in 6 countries, 6 languages and has processed over 55,000 bike services.
Hubtiger offer a free trial and a month-to-month contract that can be cancelled anytime. Setup is less than an hour if the bike shop has a POS system that can be integrated into and training is just as seamless!
ACT Silver and Gold members benefit from a 15% discount off each Hubtiger product price.
Cytech accredited ACT members will be given an increased discount of 20% off each product price.
Lite - £32 / per month
£27.20 / per month for ACT members, £25.60 for Cytech accredited ACT members
Hubtiger prices start from as little as £32 per month for the Lite Option, where you will receive:
- Integration into POS
- Customer and bike history
- Available on all platforms (PC, MAC, iPad) and mobile App sync
- Unlimited services, users and service reminders
- In-app messaging
- 24/7 Support from our expert team
- Calendar and job card management
- 1 Technician
- 100 SMS
Professional - £49 / per month
£41.60 / per month for ACT members, £39.60 for Cytech accredited ACT members
For £49 per month you will be able to access the Professional plan, which inludes everything from the Lite Plan with:
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2- 4 Technicians
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Analytics on your bike shop
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Online booking widget
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250 SMS
Premium - £66 / per month
£56.10 / per month for ACT members, £52.80 for Cytech accredited ACT members
The most Premium Hubtiger package offers bike shops everything included in the Professional Plan with:
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5+ Technicians
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Loyalty scheme for specific POS
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350 SMS
"We are one of the largest bike shops in the UK so we need to be as efficient as possible while providing an incredible customer experience. Hubtiger has helped us tremendously in achieving both."
Craig Paton (Owner) Sprockets Cycles, Glasgow.
"When we read in The Bicycle Retailer all the things that Hubtiger can do, we didn't believe it so we immediately contacted them to try the system. We have been using it now and it is more awesome than we expected. We are now a 100% digital shop. It is a game changer for the cycling industry."
Ricardo Rios, BikeXtore, Mexico City.
"We are constantly pushing boundaries to provide a top-level experience for our customers to ensure their bikes are in peak condition. With Hubtiger, we can monitor usage and service history of our customers' bikes, down to each component"
Trevor Marshall, Regional Retail manager for Specialized.
"We pride ourselves on going out of our way to take care of our customers. We do that with a combination of great people and great tech. Hubtiger is the great tech in that equation, helping us achieve a great customer experience, while making our workshop as efficient as possible."
James Ezra, MC Cyclery, Sydney Australia.
ACT Silver and Gold members benefit from a 15% discount off each Hubtiger product price as listed above.
Cytech accredited ACT members will be given an increased discount of 20% off each product price.
Click here to join the ACT or login to My ACT to upgrade your membership.