Hubtiger

Power Your Bike Shop With Hubtiger's Repair And Rental Management Software

Boost Efficiency, Enhance Customer Experience, and Drive Returns to Your Shop with Hubtiger - ACT Silver and Gold members can benefit from up to a 20% discount on each Hubtiger product price!

Running a bustling repair shop or managing a rental fleet, can be a juggling act, with information scattered across paper trails, digital calendars, and spreadsheets. Resulting in overwhelming workloads that leave you drowning in paperwork, double bookings, missed appointments, and frustrated customers. The good news? There’s a streamlined solution.

Trusted by leading bicycle retailers worldwide, Hubtiger's Repair and Rental software is designed to streamline and simplify your shop's operations, spanning from the front desk to the workshop. Shared capabilities of the two software solutions include:

Effortless service, fitting and rental scheduling options, including an online booking widget that can be added to your shop’s website, as well as a mobile app designed for cyclists.
Automated customer communication reduces time spent on back-and-forth phone calls, by sending timely service reminders and updates on repair progress. Additionally, its 2-way communication feature allows your technicians to directly engage with customers, for swift quote approvals and issue resolution.
Seamless integration with point-of-sale (POS) systems ensures streamlined transactions and inventory syncs across systems. If you don't have a POS system in place, you can add products and services directly onto Hubtiger.
Robust service and rental reporting to give you the insights you need to make data-driven decisions.

Service and Repair Software

Transform your service process from check-in to completion with Hubtiger's Service and Repair software. You’ll not only benefit from quicker turnaround times and reduced paper waste but also elevate the customer experience that keeps people coming back. Here’s what to expect:

Digital job cards that can be assigned to mechanics, enabling you to easily track the status of jobs in a single, colour-coded calendar view.
Service checklists ensure that your technicians consistently deliver top-quality repairs, building trust and satisfaction among your customers.
Curbside pick-up and drop-off provide the ultimate convenience by allowing customers to skip the in-store wait.

Rental and Demo Bike Software

Whether you're managing long-term rentals, short-term rentals, or offering demo bikes for a 'try before you buy' experience, Hubtiger’s Rental and Demo Software can be used to help you manage it all and keep your customers’ experience as smooth as possible.

The rental calendar provides complete visibility into your rental operations, including available bikes, reserved bikes, their return due dates, and who has them booked.
Accept online payments, security deposits and subscription-based payments for weekly, monthly, or custom schedules.
Collect, sign and store digital rental waivers.

Whether used individually or combined, Hubtiger's Repair and Rental software provides an all-in-one management system that enables bike shops to deliver exceptional service while maximising their shop efficiency and profitability.

Ready to streamline your bike shop operations and take your business to the next level? Click here to experience the power of Hubtiger.

Experience the power of Hubtiger

If you are interested in Hubtiger or would like more information, please complete the form at the bottom of this page.

Pricing

What shops are saying about Hubtiger

"At Fettle we believe in a brilliant, modern customer experience for cyclists and wanted a solution that made life easy for riders and mechanics alike. Not only does Hubtiger make it simple for cyclists to book a service, but enables us to provide a great experience once their trusted bike is in one of our workshops. The visibility of workshop performance is great and I love how much time we save with the automatic messages to customers. Would definitely recommend it."

- Fettle, UK

"We are one of the largest bike shops in the UK so we need to be as efficient as possible while providing an incredible customer experience. Hubtiger has helped us tremendously in achieving both."

- Sprockets Cycles, Glasgow, UK

"Hubtiger has allowed us to keep track of our workshop and be able to support our customers with less downtime. The quote approval feature is one of the best things I have used, it allows complete transparency of what the service will cost. I could not have picked a better booking system designed from the ground up for bike shops. Especially the feedback and communication with the Hubtiger team has been stellar. The new features and constant improvements are small but significant. Keep up the good work!"

- Bike Bros, Surrey, UK

"Hubtiger has been a hugely valuable addition to our young and local bike repair shop - for us as well as our customers! Hubtiger has made an enormous difference to our day-to-day work - it's given us a simple and efficient process for booking bike services, managing repairs, allowing customers to describe the work they need in their own words, communicating with customers about our assessments and quotes, and so on. Several customers have specifically complimented us on Hubtiger's service too. Overall, Hubtiger's software is extremely good value for money, it allows a small new business like ours to compete with our more established peers. And the staff has just been lovely to work with - super friendly, helpful and enthusiastic."

- Butternut Bikes, London, UK

Services

Hubtiger

Power Your Bike Shop With Hubtiger's Repair And Rental Management Software

Service and Repair Software

Rental and Demo Bike Software

Pricing

Repair and Workshop Software:

Rental and Demo Software:

What shops are saying about Hubtiger

Service criteria

Enquiry form

The ACT works with the following trade associations within the Independent Retailers Confederation (IRC):

Name * Company name * Email address * Telephone *
I have read and accept the privacy policy.*