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11 Oct 2024

ACT parent company Bira has responded to the BRC-KPMG Retail Sales Monitor for September 2024

10 Oct 2024

Cycle to Work scheme provider Gogeta has reported a significant increase in the number of employers signing up to its scheme.

9 Oct 2024

A UK cycling charity focused on recycling unused bikes and providing them to disadvantaged people has set up a fundraiser to help tackle significant increases in its costs.

9 Oct 2024

Long-standing independent bike shop Cyclesense has revealed a complete rebrand as it seeks to reflect its evolution from a local shop to a nationally recognised cycling retailer.

3 Oct 2024

The Federation of Small Businesses has launched a new initiative, which it says aims to transform high streets across the UK, by advancing economic, social, and cultural benefits, while also...

3 Oct 2024

3 in 4 Britons (77%) would ban paper receipts if they knew how many trees were cut down to generate them – and millennials are the most eco-conscious (rising to 87%).

25 Sep 2024

Major media outlets, including the BBC and Sky News, as well as regional and cycling-focused media to the growing  have been giving significant coverage to E-Bike Positive, the largest-ever...

25 Sep 2024

The Association of Cycle Traders (ACT) is excited to announce its new partnership with Renticy, the dynamic platform transforming retail through rental solutions. This collaboration brings a...

24 Sep 2024

The British Independent Retailers Association (Bira) is set to address critical issues facing the UK's high streets at its upcoming Annual Conference, marking the event's return after a six-year...

23 Sep 2024

Madison is teaming up with Cytech and the Rediscovery Centre in Ireland, to offer a first-class bicycle mechanic training facility by providing a full Park Tool workshop.

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Three quarters of British shoppers would ban paper receipts on eco grounds, new data shows

Posted on in Business News , Cycles News

Yocuda, the leading digital receipt platform, has found that 77% of shoppers in the UK would be more likely to switch to digital receipts if they knew how many trees were cut down to produce the paper versions (an astonishing 200,000 trees are cut down annually just for receipts in the UK).

Paper receipts

For younger generations, the demand for change is even louder – 87% of 18-25-year-olds would opt for digital receipts in an effort to reduce the environmental impact of paper ones.

Yocuda’s data reveals that 96% of shoppers believe using digital receipts will contribute to reducing environmental harm. 85% expect a reduction in paper receipts in the next five years whilst only 6% think it will stay the same. In fact, 57% of UK consumers expressed a desire for more retailers to offer digital receipts instead of paper ones.

Sustainability policies are now also key to shoppers, with nearly 7 in 10 shoppers (69%) saying a retailer’s sustainability policy influences their decision to shop with them, with this figure jumping to 85% for the younger generation (18-25).

Commenting on the sustainability impact, Edward Drax, CEO of Yocuda said:

"The data makes it clear – UK shoppers are ready to ditch paper receipts in favour of a digital solution that’s better for both the environment and their own convenience. What was once seen as a small, mundane part of the shopping experience – receiving a paper receipt – is now being scrutinised for its environmental impact and inefficiency.

"With 200,000 trees cut down each year to produce paper receipts in the UK alone, it’s no wonder that so many shoppers, particularly from the younger generations, are calling for change. Younger generations, having grown up in an era of climate consciousness, are setting the standard for what they expect from retailers. Their shopping habits are increasingly aligned with their values, and they want to see businesses they support taking actionable steps to reduce environmental harm".

Beyond the sustainability benefits, digital receipts are also proving to be a practical solution for today’s consumers. With 75% of shoppers admitting to having thrown away a paper receipt they intended to keep and 66% admitting to losing a paper receipt they needed for a return or exchange, the frustrations of managing physical copies are clear. Gen Z shoppers are the worst offenders, with 3 in 4 admitting they regularly misplace paper receipts.

It’s no surprise then that 72% of shoppers requested a digital receipt when it was offered, showing that this convenient and eco-friendly option is a popular choice. The days of rummaging through wallets and shopping bags for crumpled receipts may soon be over, as 60% of shoppers find it wasteful for companies to print receipts automatically.

UK consumers are increasingly on the lookout for a more personalised touch from retailers, with 64% expecting personalised offers based on their shopping history – a 10% increase from 2023 data.

Digital receipts gather an unparalleled level of in-store purchase behaviour data on customers. In addition, they provide retailers with the perfect communication channel to display personalised offers and to deliver effective post-purchase engagement strategies.  With an average open rate of 75% (as seen among Yocuda’s clients), there is a real opportunity to increase customer loyalty.

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