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28 Aug 2024

The Bira Conference - hosted by ACT's parent company - will take place on Wednesday 16th October at One Great George Street, London.

28 Aug 2024

A Norwich cycle shop is offering commuters the chance to turn their regular pedal bikes into high tech e-bikes.

28 Aug 2024

The transport secretary Louise Haigh has been urged to turn her recent statement that she wants ‘unprecedented levels’ of investment in cycling into firm spending commitments in the...

12 Aug 2024

The shortlisted nominees for the BikeBiz Awards 2024, in association with Push have been announced.

12 Aug 2024

Austrian kid's bike brand, Woom has entered the UK market. Having had success in 30 other countries and sales of over 1 million units, Woom bikes will be distributed by UK trade partners online...

12 Aug 2024

Leading magazine Cycling Weekly has put dozens of helmets to the test and has rounded up what it thinks are the best of the bunch right.

30 Jul 2024

More than £17.5m for the first phase of a major new sustainable transport scheme has been announced by Liverpool City Region's mayor Steve Rotheram.

30 Jul 2024

The widespread popularity of e-bikes and e-scooters means "it is a bit of a wild west out there" in terms of safety, an electric bike shop owner has told the BBC.

30 Jul 2024

A bill announced in the King’s Speech that would address the potential fire risks associated with e-bikes and lithium-ion batteries, has been welcomed.

30 Jul 2024

The new government are being urged to end the previous culture war-based approach to active travel and start investing properly in safe bike routes.
 

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Missed the Hubtiger webinar? Watch the brand new demo video now

Posted on in Business News , Cycles News

TheHubtiger web and mobile platform, Hubtiger, has created a brand new demo video to demonstrate how cycle shops can manage all workshop operations in just one app.

Hubtiger aims to help bike shops do better business by reducing phone calls to the shop, improving workshop efficiency, increasing revenue and enhancing the customer experience. The ACT are big supporters of the app and believe it could be an excellent solution for many bike shops to easily manage their customer base.

The web solution manages everything from online/app bookings, job card scheduling, automated/direct communication, quote approvals and finally pushes the quote through to the Point-of-Sale (Vend, Lightspeed, Xero and others). Hubtiger will also send automated SMS reminders to customers who have not serviced their bike in 6 months.

The demo video was created by Hubtiger's CEO and co-founder Stuart and demonstrates the following:

  • online bookings
  • scheduling job cards
  • automated messages (email and SMS)
  • Customers approval of quotes

 

ACT member discounts

Hubtiger offer a free trial and a month-to-month contract that can be cancelled anytime. Setup is less than an hour if the bike shop has a POS system that can be integrated into and training is just as seamless.

The ACT are pleased to offer our Silver and Gold members a 15% discount off each Hubtiger product price. Cytech accredited ACT members will be given an increased discount of 20% off each product price.

The app offers three separate packages starting from just £32 per month (£27.20 / per month for ACT members, £25.60 for Cytech accredited ACT members). With this you'll receive a number of benefits, including integration into POS, customer and bike history, unlimited services, users and service reminders, in-app messaging and more. The packages then increase in price slightly, offering the bike shops more add-ons, such as extra technicians and SMS's, bike shop analytics and even a a coupon module to drive new business.

All Hubtiger users are also able to access 24/7 Support from their expert team.

For more information about Hubtiger and to get started visit the ACT website here.

 

Testimonials

Bike Bros (Surrey, UK)

"Hubtiger has allowed us to keep track of our workshop and be able to support our customers with less downtime. The quote approval feature is one of the best thing I have used, it allows complete transparency of what the service will cost. Especially for how we operate our business, having the full stock available on there is brilliant as it allows us to quickly find parts without leaving the booking screen. The text and e-mail confirmation for bookings and reminders are great. We have added a google review link in the final text message when a bike is collected and it has allowed us to capture more feedback and good review for the service we provide.

I could not have picked a better booking system designed from the ground up for bike shops. Especially the feedback and communication with the Hubtiger team has been stellar. The new features and constant improvements are small but significant. Keep up the good work!"

Butternut Bikes (London, UK)

 

"Hubtiger has been a hugely valuable addition to our young and local bike repair shop - for us as well as our customers!
We opened our bike repair shop in Crouch End, North London during the first pandemic lockdown in 2020, which added all sorts of complications on top of the usual stresses of starting a new business.

Hubtiger has made an enormous difference to our day-to-day work - it's given us a simple and efficient process for booking bike services, managing repairs, allowing customers to describe the work they need in their own words, communicating with customers about our assessments and quotes, and so on. Keeping in touch with our customers about progress on their bikes is a crucial part of what we do, and it could eat up a lot of time calling and texting individually. Hubtiger has made it a quick, simple and painless process - allowing us to spend more time actually fixing bikes! Several customers have specifically complimented us on Hubtiger's service too.

Overall, Hubtiger's software is extremely good value for money, it allows a small new business like ours to compete with our more established peers. And the staff has just been lovely to work with - super friendly, helpful and enthusiastic.

 

Register for the Hubtiger webinar now

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