This is a trade facing website. Visit the ACTís consumer site thecyclingexperts.co.uk for information and advice on cycling and find your local independent cycle retailer.
The Association of Cycle Traders
This is a trade facing website.
Visit the ACTís consumer site at thecyclingexperts.co.uk.

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Results: 1-10 of 1955


6 Aug 2020

Increased scrutiny is being placed upon the UK's growing use of Buy Now Pay Later services

5 Aug 2020

The free ACT subscription offer was taken up by a large number of businesses across the UK, helping to raise hundreds of pounds for a great cause

5 Aug 2020

The brands currently bossing customer experience and the six key pillars to drive your business in the right direction

5 Aug 2020

Organisers say Local Bike Shop Day provides a perfect vehicle for cycle shops to encourage local residents to resurrect their own as well as their children's bikes, or upgrade or buy new if...

4 Aug 2020

The Scotland Cycle Repair Scheme is funded by the Scottish Government and delivered through Cycling UK and participating retailers to provide free bike repair and maintenance workup to a...

28 Jul 2020

In recognition of the unique times we're in Cycle to Work Day are asking people to cycle for a reason personal to them for the chance to win a prize.

28 Jul 2020

The first batch of bike repair vouchers worth £50 have been released to the public in a pilot scheme to encourage thousands of people get back into cycling

28 Jul 2020

To help with recruitment in the retail sector during these extremely challenging times, Indie Retail are offering free job listings across anarray of platforms in a bid to unite employers...

27 Jul 2020

This is the last week to sign up for the ACT's charity appeal bronze subscription raising money for the National Emergencies Trust (NET)!

23 Jul 2020

#BikeIsBest is calling on the UK public to sign and share thepetition, make your voice heard and help to show local authorities there's significant unmet demand for safe cycling...

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Mental health in independent retail

Posted on in Business News , Cycles News

Coronavirus is clearly having a huge impact on retail workers, but one of the impacts that is often overlooked is its effect on the mental wellbeing of those working in our stores.

Since the beginning of the crisis, many independent retailers and their staff have been working long hours and unfamiliar shift patterns, while others are now adjusting to returning to work after a long period of time off.

Talking Retail recently published an interview with Nisa retailer and Samaritan volunteer Harj Dhasee who explained that "We all do our best, but we don't always talk on an emotional level. I've been volunteering with the Samaritans for about a year and a half, so I know how important it is to talk. In normal times, everyone has different ways of coping, whether that's playing sport or going to the pub with your mates. But with the lockdown, all of that disappeared. There's a lot of pressure on our staff and they haven't had their normal support structures around them. There's been a lot of anxiety, uncertainty and frustration."

The article urged employers to consider reaching out to their employees and encourage them to talk about any problems they may be experiencing. Employees will often not feel confident in speaking up, so a manager making the first move to open a dialogue can be key. Regular catch-ups or supervisions are an opportunity to start the conversation. Questions should be simple, open and non-judgemental to give the employee ample opportunity to explain the situation in their own words, examples of which could be:

  • How are you doing at the moment?
  • You seem to be a bit down/upset/under pressure.
  • Is everything OK?
  • Is there anything I can do to help?
  • What support do you think might be useful?
Rehab 4 Addiction have created an informational guide with the aim of it being one of many stepping stones for those struggling and their loved ones to better understand their situation and lead them to find a safe and supportive environment, especially during the pandemic.
 
The following companies can also be contacted for additional support for those struggling:
 
Mental health for small workplaces: A collection of resources for small and medium-sized businesses is available online, including practical tools, e-learning and a mobile app.
Website: https://tinyurl.com/yazzqpt2

The Samaritans: A well-known organisation has a free helpline available 24 hours a day, 365 days a year, offering immediate help for anyone who is struggling. It recently launched a self-help app to suggest practical support and enable people to track their moods. It also offers workplace-specific support.
Telephone: 116 123
Email: jo@samaritans.org
Website: samaritans.org


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