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9 Jul 2025

A recent BBC Breakfast segment has sparked backlash from the cycling community over its portrayal of e-bikes, with critics accusing the broadcaster of conflating legal e-bikes with illegal,...

8 Jul 2025

More than 30 locations across Scotland have seen a major rise in the number of people cycling, according to newly released data.

7 Jul 2025

Sixteen illegally upgraded e-bikes capable of speeds up to 40mph have been seized and disposed of in a joint enforcement operation in Birmingham city centre.

7 Jul 2025

Bristol-based Cytech training provider and ACT member Life Cycle has launched its award-winning Bikes Beyond Bars programme at HMP Bullingdon, expanding a project that has already impacted lives...

4 Jul 2025

New data from Strava reveals a major surge in cycling across the UK, with Gen Z and Millennials leading the charge.

3 Jul 2025

Shimano has launched an urgent investigation into what it describes as a “critical” shortage of skilled bike mechanics across Europe, warning that the situation threatens to...

2 Jul 2025

MPs have called on Amazon and eBay to tighten controls after e-bikes and chargers flagged as serious fire risks were found for sale on their platforms.

25 Jun 2025

The E-Bike Positive campaign has seen major success in the first half of 2025, with its message reaching nearly 8 million people across the UK through high-profile media coverage and growing...

20 Jun 2025

The House of Commons Business and Trade Committee has asked the ACT, and its parent company Bira, to help them reach out to small business retailers across the country, for their quick input on...

20 Jun 2025

Activate Cycle Academy has reopened its Cytech training facility in Darlington, offering a full range of courses from Home Mechanic up to Cytech Technical Three.
 

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The Maybe* 2020 Retail Report investigating what shoppers want

Posted on in Business News , Cycles News

Woman shoppingTo gauge the intentions of the British public, Maybe* has gathered 20,000 answers from regions across the UK to understand if and when they'll return to the shops, and what their concerns are when they do.

Statistics gathered include:

  • 90% of people surveyed plan to return to High Street shops
  • 47% of shoppers are nervous about returning to the High Street
  • 45% say they plan to shop less than they did before COVID-19
  • On the positive side, 43% say they plan to shop the same amount on the High Street as they did before COVID-19, and 7.5% say they plan to shop more than they did before!

The report also details the measures that shoppers expect to see retailers introduce in order for them to return through their doors.

Polly Barnfield, OBE, CEO of Maybe* encouraged retailers to read the report by saying "Retailers and Placemakers need be aware of what is making consumers nervous so they know what are the key factors to improve their shopping experience and how to reassure shoppers that they will be safe.

This reports helps reveal the attitudes people have towards returning to the shops but also, the pro-active action that can be taken to get more people back sooner.

We believe that it is vital that Retailers and Placemakers know what shoppers expect and how their concerns are shifting.

That's why Maybe* is delivering this ongoing research, so everyone knows what shoppers want in the 'new- normal' world we find ourselves in"

The results of all UK regions were collected via a series of Facebook posts connected to a Facebook Messenger chatbot. The survey will be re-run regularly.

If there's a question you would like to see added, please join the new Facebook Group.

Download Retail 2020: What shoppers want now.

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