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Results: 1-10 of 2041


18 Jan 2021

The Welsh Government has published a white paper setting out its plans for a Clean Air (Wales) Bill, to protect the health of the nation and ecosystems from pollutants in the...

15 Jan 2021

Following today's Supreme Court ruling tens of thousands of small businesses will receive insurance payouts covering losses from the first national lockdown.

14 Jan 2021

The aim of Hubtiger is to help bike shops do better business by improving workshop efficiency, increasing revenue and enhancing the customer experience.

14 Jan 2021

Here at the ACT we are optimistic that the upcoming year will be one that is ultimately positive for the industry.

13 Jan 2021

Refocused assets for bike shops to display in-store for the safety of both customers and colleagues.

13 Jan 2021

The increase in the SUCB charge will not result in a cost increase for retailers.

13 Jan 2021

Can you answer these three quick questions to help us gauge how the cycling industry has fared throughout Christmas 2020 in comparison to Christmas 2019?

13 Jan 2021

Cash is a necessity millions couldn't live without, will you sign the voluntary cash pledge?

12 Jan 2021

A  summary of information for bicycle shops that are considering closure/have already closed due to COVID-19.

11 Jan 2021

Maybe* share how they will achieve their 2021 to improve insights using opportunities spotted in their own data

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How retailers are responding to online growth

Posted on in Business News , Cycles News

street shopsAmazon is set to take 19.8% of the UK online retail market within the next five years.

The growth of the online market space within retail is having a wider effect on the high street. According to a report from the ONS, there is a decline in retail businesses and jobs that is balanced by a rise in residential housing and in restaurants.

This should not necessarily be seen as a negative effect as it is making the high streets more rounded, this rebalancing of the high street could give more people reasons to come to the high streets, not only to buy, but also to eat and to live.

For independent retailers, moving into the online market space is not always the answer especially if you are putting the customer at the centre of your business model. Independent retailers and larger corporate retailers are not the same, the customers are different, the products and services are different and the culture is different.

By understanding what a customer wants and needs, a business can then develop and rebuild the business model to the customer.

Loyalty programmes and schemes are becoming more and more popular among retailers, however, these loyalty schemes are not targeted at independent retailers. booost is the only scheme that is created solely for independent retailers. But, it is more than just a loyalty scheme, it is a three-in-one app that offers loyalty, gifting and promotions.

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