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20 Jun 2025

The House of Commons Business and Trade Committee has asked the ACT, and its parent company Bira, to help them reach out to small business retailers across the country, for their quick input on...

20 Jun 2025

Activate Cycle Academy has reopened its Cytech training facility in Darlington, offering a full range of courses from Home Mechanic up to Cytech Technical Three.
 

18 Jun 2025

The Association of Cycle Traders believes the time has come for greater accountability throughout our supply chain, writes ACT Director Jonathan Harrison in an article published for BikeBiz.

16 Jun 2025

The ACT has welcomed the All-Party Parliamentary Group for Cycling and Walking's report "Unregulated and Unsafe: The Threat of Illegal E-Bikes", which calls for urgent Government action to...

11 Jun 2025

A new academic study has found that overzealous pro-cycling campaigners on social media may be inadvertently damaging the case for better cycling infrastructure across the UK.

11 Jun 2025

Bira has welcomed the Welsh Government's consultation on business rate reforms for retail shops, whilst calling for significant improvements to ensure the proposals truly support high street...

10 Jun 2025

Bike thefts across England and Wales have continued their steady decline, according to new data released by cycle insurance specialist Bikmo.

9 Jun 2025

Retailers on Britain's high streets are being encouraged to put themselves forward for the first-ever Love Your High Street Awards, designed to celebrate the small businesses that bring...

9 Jun 2025

 To coincide with Bike Week (9-15 June) – the UK’s annual celebration of cycling – new research has revealed a clear shift amongst Gen Z and Millennials in their approach...

6 Jun 2025

Independent retailers are facing a "generational" transformation of employment law that could fundamentally change how small businesses operate, according to the final episode of Bira's first...

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Retailers miss out by not taking card payments

Posted on in Business News , Cycles News , Creative News, Outdoor News

UK retailers lose 120 million transactions a year by not taking card payments, according to new research.

Over 120 million transactions are lost each year in the UK through people leaving shops because they can't pay by card, according to new research from Judo. A further 92.8 million opportunities to sell are lost through people avoiding shops because they don't accept card payments.

  • One in five (21%) customers have left a shop in the past six months without buying anything because they couldn't pay by card1
  • Nineteen per cent (19%) of customers have avoided a shop altogether because it didn't take cards
  • Majority (70%) of UK consumers prefer to pay for everyday purchases with card not cash
  • Nearly two thirds (61%) would spend more with a business if they took cards

Businesses in London are most likely to miss out if they don't offer card payment services - half (50%) of consumers in the capital have left a shop in the past six months because they couldn't pay by card. On average, Londoners walk out of shops 8.6 times a year because they can't pay by card. They're also the most likely to avoid a shop if it doesn't take card payments. On average, people in the capital claim they do this more than 7 times per year.

Many retailers perceive that taking cards has become too expensive or technically complicated for many to use, which is why there are so many small retailers who still don't take cards.

Global Payments can help

With free account setup and ongoing preferential rates, Global payments card processing scheme has been tailored to specifically meet the needs of ActSmart members and means that card transactions could be completed for as little as 10.4p.

 

With our lowest ever rates, can you afford not to accept card payments? To find out more about Global Payments click here or contact us.

The Experts Gift Cards

Having a Global Payments services terminal also allows you to take part in The Experts Gift Card programme.

The Experts gift cards 

 

Gift cards are available in almost all major retailers and increasing in importance in the modern retail environment.

The Experts Gift Card programme has been created to enable specialist retailers to offer their customers a professionally produced electronic gift card with a low cost entry point and national recognition as an Experts Gift Card retailer.

Click here to find out more about the gift card scheme or visit theexpertsgiftcards.co.uk to view card designs and get started today.

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