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22 Oct 2026

Bira is urging businesses of all sizes to check their websites are protected, following a warning about a critical security flaw affecting PHP.

21 Oct 2026

Independent retailers, including cycle shops and IBDs, face a looming cost crisis unless the Chancellor acts in the Budget, ACT parent company Bira has warned.

20 Oct 2026

The E-Bike Positive scheme has won the Cycle Advocacy of the Year award at the 2026 BikeBiz Awards, recognising its work to improve e-bike safety, raise standards and help consumers identify...

16 Oct 2026

ACT parent company Bira has welcomed plans to make online marketplaces collect VAT but warns that proposed exemptions could undermine the crackdown.

14 Oct 2026

A strong security setup can help retailers reduce the risk of repeat incidents and protect their insurability. Joanna Evans, Head of Bikmo for Business, explains in the next instalment of a...

13 Oct 2026

Several e-bikes have been rejected at the UK border in recent weeks after checks found serious safety and compliance problems, including fire risks, inadequate documentation and components.

12 Oct 2026

The ACT is hosting an online retailer support session on Thursday 22 October at 10:30am to help independent bicycle dealers affected by the administration of Accell Group UK.
 

9 Oct 2026

E-Bike Positive has gained further recognition from MPs, Government ministers and Transport for London (TfL), strengthening its position as a safety trust mark helping consumers identify safe,...

8 Oct 2026

Deliveroo is piloting new speed and GPS technology to identify riders using illegal e-bikes, with riders found to be repeatedly travelling at sustained speeds beyond the...

1 Oct 2026

Europe will need around 105,000 additional bike mechanics by 2032, according to new industry analysis which says the sector is already 45,000 mechanics short of meeting current demand.

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Richmond’s £664,000 cycle parking hub slammed as cyclists forced to haul bikes upstairs

Posted on in Business News , Cycles News

Richmond Council’s new £664,000 cycle parking hub at Richmond Station has been met with ridicule from cyclists who say it’s inaccessible and poorly designed.

Bike Parking
anatoliycherkas/stock.adobe.com

The hub, promoted as a way to “help residents make greener choices,” includes solar panels, a green wall and space for over 650 bikes, but most spaces can only be reached by pushing bikes up stairs.

Broadcaster and cycling campaigner Jeremy Vine said on X: “I refuse to believe this,” after seeing footage of cyclists struggling with the design. Another user replied: “Oh! Believe it, Jeremy. Designed by car commuters… for car commuters!” which is a view echoed by many.

Most of the parking sits on upper floors to preserve car spaces below, fuelling claims the project prioritises drivers over cyclists, with the council saying a lift was ruled out due to “fire and safety requirements” and maintenance costs.

Cyclists have criticised the narrow rails that clash with handlebars and their position on the left, which many right-handed users say is impractical.

Zoe Kennedy said: “The presumption that cyclists aren’t disabled is prevalent. I cycle because of my disability, and I would struggle to use those steps and a ramp.”

Richmond Cycling Campaign said: “Members from Richmond Cycling met councillors and SWR at the station yesterday to discuss our disappointment. Hopefully improvements are going to be made to a number of areas, though that’s unlikely to include a lift.”

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