This is a trade facing website. Visit the ACT's consumer site thecyclingexperts.co.uk for information and advice on cycling and find your local independent cycle retailer.

Search News

Results: 1-10 of 835


18 Jun 2026

Cycling industry leaders and campaigners have given a mixed response to the Government’s new £4.5 billion Cycling and Walking Investment Strategy (CWIS3), with some describing it as...

15 Jun 2026

If you stock e-bikes, you may need to re-read your policy because a generic shop or retail insurance policy is unlikely to cut it these days. Unless you have a policy designed to accommodate...

12 Jun 2026

The first ever Local Bike Shop Week has been hailed a major success, as the Association of Cycle Traders Director made a personal visit to present the inaugural Local Bike Shop Awards winner...

11 Jun 2026

Local Bike Shop Week has delivered a successful nationwide campaign, bringing together major cycling media, leading industry partners and, most importantly, independent bike shops across the UK...

10 Jun 2026

ACT parent company Bira has published its latest retail crime survey, with findings that paint an increasingly urgent picture of the pressures facing independent businesses across the UK.
...

5 Jun 2026

Long-standing ACT partner V12 Retail Finance has been announced as sponsor of the Retailers Category at the BikeBiz Awards 2026, reinforcing its continued support for cycle retailers across the...

3 Jun 2026

ACT parent company Bira has warned that soaring business costs have gutted the entry-level jobs that once gave young people their first step into work, as government figures confirm the number...

1 Jun 2026

E‑Bike Positive has entered a new phase with the introduction of its updated Retailer Commitment, as the scheme prepares for a full public launch this summer.

29 May 2026

ACT Director Jonathan Harrison Featured on Latest BikeBiz Podcast Discussing E-Bike Positive

29 May 2026

New data shared by ACT partner V12 highlights the growing role of finance in the cycle retail sector

Back to news menu

Richmond’s £664,000 cycle parking hub slammed as cyclists forced to haul bikes upstairs

Posted on in Business News , Cycles News

Richmond Council’s new £664,000 cycle parking hub at Richmond Station has been met with ridicule from cyclists who say it’s inaccessible and poorly designed.

Bike Parking
anatoliycherkas/stock.adobe.com

The hub, promoted as a way to “help residents make greener choices,” includes solar panels, a green wall and space for over 650 bikes, but most spaces can only be reached by pushing bikes up stairs.

Broadcaster and cycling campaigner Jeremy Vine said on X: “I refuse to believe this,” after seeing footage of cyclists struggling with the design. Another user replied: “Oh! Believe it, Jeremy. Designed by car commuters… for car commuters!” which is a view echoed by many.

Most of the parking sits on upper floors to preserve car spaces below, fuelling claims the project prioritises drivers over cyclists, with the council saying a lift was ruled out due to “fire and safety requirements” and maintenance costs.

Cyclists have criticised the narrow rails that clash with handlebars and their position on the left, which many right-handed users say is impractical.

Zoe Kennedy said: “The presumption that cyclists aren’t disabled is prevalent. I cycle because of my disability, and I would struggle to use those steps and a ramp.”

Richmond Cycling Campaign said: “Members from Richmond Cycling met councillors and SWR at the station yesterday to discuss our disappointment. Hopefully improvements are going to be made to a number of areas, though that’s unlikely to include a lift.”

Back to news menu

Useful links

If you have any other queries please contact us.