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18 Sep 2025

Cargo bikes are fast becoming a cleaner alternative to diesel vans in London, offering a sustainable way to make deliveries and cut the city’s dependence on polluting vehicles, new...

18 Sep 2025

Cycling Scotland has highlighted the crucial distinction between legal and illegal e-bikes, warning that confusion risks undermining public trust in a technology that is helping thousands switch...

17 Sep 2025

Cycling retail specialists including the ACT has praised a recent Guardian feature on the topic of e-bikes and the use of illegal and unregulated models, with the piece providing...

15 Sep 2025

Dublin-based cycle workshop the Rediscovery Centre has achieved Cytech accreditation for its workshop team after completing advanced training with Activate Cycle Academy, an Oxford-based...

12 Sep 2025

Norwegian company Ampliuz is aiming to replicate the widespread network of EV chargers with a dedicated public charging system for e-bikes.

11 Sep 2025

With D2C bike brands facing significant headwinds, local bike have seen modest but real improvements in profits and prospects. Partnerships like ACT and Bikmo are helping independents strengthen...

5 Sep 2025

The average cycle trip in England lasted 24 minutes in 2024, remaining consistent with the previous year, new figures from the National Travel Survey have revealed.

4 Sep 2025

A panel event hosted by ACT Director Jonathan Harrison will focus on retailer experiences and how they are adapting to a number of challenges within the sector at this year’s inaugural...

3 Sep 2025

Cycling just two miles to work can improve heart health by up to 30 per cent compared with driving, new research has shown.

3 Sep 2025

The UK is far behind most European countries in e-bike sales, according to new research from ACT member Paul's Cycles.

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Cycling Electric investigation on how misinformation on ‘electric bike’ fires is increasing the danger to consumers

Posted on in Business News , Cycles News

Cycling Electric has published  an investigation into how misinformation on ‘electric bike’ fires imay be increasing the danger to consumers and affecting sales of e-bikes across the UK.

Cycle electric

The article, which you can read here, says that a lot of the confusion is centred around the topic of e-bike conversions, “which is less than ideal given that so many of the incidents that have garnered negative press attention have involved conversions that haven’t been carried out safely or professionally. 

The investigation reports ambiguity in fire brigades’ recording relating to legal vs illegal bikes, which in turn is exacerbating poor reporting in the media. This is being fed by a growth in illegal aftermarket modifications and poor-quality imports. 

For example, the article cites most recent London Fire Brigade data for this year, showing 46% or 74 of 161 fires labelled ‘e-bike’ were, in fact, post-market conversions and nearly 30% of an unknown origin. 14% (29) were believed to have been manufactured goods, a lower proportion than the 36 e-scooter incidents.

The article goes on to say that, as two specialist e-bike insurers have now established, e-bike fires are no more likely than car fires. The CEO of ACT partner Bikmo, one of those insurers, is quoted as saying electric bike fire headlines ‘create more panic than the data backs up’.

In terms of media coverage the piece says that, “intentional or not, the misrepresentation of electric bikes in the media has consequences. A survey of UK bike shop staff discovered that 95% have dealt with customer concerns about e-bike battery fires. As such 25% of bike retail businesses believe these concerns have negatively impacted their ability to trade. 

On the consumer side around 23% of UK adults are said to be reluctant to buy an electric bike after hearing about battery fires, while 25% worry about the safety of charging e-bike batteries at home.”

To read the whole article, click here.

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As an industry, we must act now to distinguish our safer, reputable products from the high-risk ones causing these incidents. The 'E-Bike Positive' campaign's mission is to educate the general public to make informed purchase decisions, avoid the risks and be encouraged to enjoy the many benefits of e-bikes for transport or leisure.

We need to promote positive and proactive messaging around e-bike safety, addressing recent concerns and emphasising our commitment to consumer well-being.

Pledge your commitment and be listed as an E-Bike Positive retailer now

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