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15 May 2026

BT has announced price increases on copper lines, ISDN and multiline setups starting from May 2026

14 May 2026

Following a strong industry response to Gogeta’s decision to remove retailer fees entirely, the cycle-to-work provider is encouraging independent retailers to take a more proactive role in...

8 May 2026

Bike shops across the UK have been at the centre of a week-long celebration

1 May 2026

An independent bike shop in Yorkshire has been crowned the first ever Local Bike Shop Awards winner, securing 42% of the public vote.

1 May 2026

ACT partner Gogeta has announced it has cut retailer fees to 0% effective immediately, becoming the first UK cycle-to-work scheme to remove retailer charges entirely.

24 Apr 2026

Cycling enthusiasts across the UK are being invited to vote for their favourite independent bike shop as the first ever Local Bike Shop Awards enters its final stage.

19 Apr 2026

From our many brilliant entries down to 8 finalists, the judging panel will be evaluating and championing independent bike shops up and down the country that make an impact in their...

17 Apr 2026

The Bikeability Trust is set to receive £78 million as part of a £108 million Government funding package to boost walking, wheeling and cycling across England, marking the largest...

17 Apr 2026

An independent bike shop has reopened its doors less than 24 hours after a ram raid saw around £40,000 worth of stock stolen and a further £50,000 in damage caused to the premises.

16 Apr 2026

The ACT is urging independent bike shops to enter the first ever Local Bike Shop Awards before entries close on Sunday 19th April.

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Cycling Electric investigation on how misinformation on ‘electric bike’ fires is increasing the danger to consumers

Posted on in Business News , Cycles News

Cycling Electric has published  an investigation into how misinformation on ‘electric bike’ fires imay be increasing the danger to consumers and affecting sales of e-bikes across the UK.

Cycle electric

The article, which you can read here, says that a lot of the confusion is centred around the topic of e-bike conversions, “which is less than ideal given that so many of the incidents that have garnered negative press attention have involved conversions that haven’t been carried out safely or professionally. 

The investigation reports ambiguity in fire brigades’ recording relating to legal vs illegal bikes, which in turn is exacerbating poor reporting in the media. This is being fed by a growth in illegal aftermarket modifications and poor-quality imports. 

For example, the article cites most recent London Fire Brigade data for this year, showing 46% or 74 of 161 fires labelled ‘e-bike’ were, in fact, post-market conversions and nearly 30% of an unknown origin. 14% (29) were believed to have been manufactured goods, a lower proportion than the 36 e-scooter incidents.

The article goes on to say that, as two specialist e-bike insurers have now established, e-bike fires are no more likely than car fires. The CEO of ACT partner Bikmo, one of those insurers, is quoted as saying electric bike fire headlines ‘create more panic than the data backs up’.

In terms of media coverage the piece says that, “intentional or not, the misrepresentation of electric bikes in the media has consequences. A survey of UK bike shop staff discovered that 95% have dealt with customer concerns about e-bike battery fires. As such 25% of bike retail businesses believe these concerns have negatively impacted their ability to trade. 

On the consumer side around 23% of UK adults are said to be reluctant to buy an electric bike after hearing about battery fires, while 25% worry about the safety of charging e-bike batteries at home.”

To read the whole article, click here.

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As an industry, we must act now to distinguish our safer, reputable products from the high-risk ones causing these incidents. The 'E-Bike Positive' campaign's mission is to educate the general public to make informed purchase decisions, avoid the risks and be encouraged to enjoy the many benefits of e-bikes for transport or leisure.

We need to promote positive and proactive messaging around e-bike safety, addressing recent concerns and emphasising our commitment to consumer well-being.

Pledge your commitment and be listed as an E-Bike Positive retailer now

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