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23 Dec 2025

An end of year message from Jonathan Harrison, Director of the ACT.

23 Dec 2025

Labour’s transport chief has talked up the government’s latest active travel funding pledge while not being drawn on specific national aims for walking and cycling, despite calls for...

23 Dec 2025

A $1.6 million anti-counterfeiting bust has seen illegal bicycle products seized after an investigation targeting listings on AliExpress, a Chinese retail giant whose website is accessible to...

12 Dec 2025

Electric bike specialist title CyclingElectric.com has announced that its e-bike Demo Days will return to the four established locations in 2026, following a successful series of...

11 Dec 2025

ACT parent company Bira has called on the Scottish Government to follow Wales's example and introduce genuine business rates reductions for retail premises ahead of the Scottish Budget on 13...

11 Dec 2025

An ACT member has picked up a ‘Mechanic of the Month’ award in a rare win for an entire team.

10 Dec 2025

The ACT has joined more than 50 organisations in signing a letter to transport secretary Heidi Alexander calling for clearer, measurable national targets for walking, wheeling and cycling in...

10 Dec 2025

A Cytech training provider has secured government support under the Skills for Life campaign to offer part-funded Cytech Skills Bootcamps in Surrey.

9 Dec 2025

In a cycling business where risks vary wildly by size, services, stock and setup, understanding your specific exposures, choosing a provider who truly knows the industry, and regularly reviewing...

2 Dec 2025

Independent retailers across the UK are facing business rates increases of up to 15% next year despite government promises of the "lowest tax rates since 1991", ACT parent company Bira has...

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Cycling Electric investigation on how misinformation on ‘electric bike’ fires is increasing the danger to consumers

Posted on in Business News , Cycles News

Cycling Electric has published  an investigation into how misinformation on ‘electric bike’ fires imay be increasing the danger to consumers and affecting sales of e-bikes across the UK.

Cycle electric

The article, which you can read here, says that a lot of the confusion is centred around the topic of e-bike conversions, “which is less than ideal given that so many of the incidents that have garnered negative press attention have involved conversions that haven’t been carried out safely or professionally. 

The investigation reports ambiguity in fire brigades’ recording relating to legal vs illegal bikes, which in turn is exacerbating poor reporting in the media. This is being fed by a growth in illegal aftermarket modifications and poor-quality imports. 

For example, the article cites most recent London Fire Brigade data for this year, showing 46% or 74 of 161 fires labelled ‘e-bike’ were, in fact, post-market conversions and nearly 30% of an unknown origin. 14% (29) were believed to have been manufactured goods, a lower proportion than the 36 e-scooter incidents.

The article goes on to say that, as two specialist e-bike insurers have now established, e-bike fires are no more likely than car fires. The CEO of ACT partner Bikmo, one of those insurers, is quoted as saying electric bike fire headlines ‘create more panic than the data backs up’.

In terms of media coverage the piece says that, “intentional or not, the misrepresentation of electric bikes in the media has consequences. A survey of UK bike shop staff discovered that 95% have dealt with customer concerns about e-bike battery fires. As such 25% of bike retail businesses believe these concerns have negatively impacted their ability to trade. 

On the consumer side around 23% of UK adults are said to be reluctant to buy an electric bike after hearing about battery fires, while 25% worry about the safety of charging e-bike batteries at home.”

To read the whole article, click here.

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As an industry, we must act now to distinguish our safer, reputable products from the high-risk ones causing these incidents. The 'E-Bike Positive' campaign's mission is to educate the general public to make informed purchase decisions, avoid the risks and be encouraged to enjoy the many benefits of e-bikes for transport or leisure.

We need to promote positive and proactive messaging around e-bike safety, addressing recent concerns and emphasising our commitment to consumer well-being.

Pledge your commitment and be listed as an E-Bike Positive retailer now

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