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9 Jul 2026

ACT parent company Bira has warned that a new cap on Royal Mail's daily business collection capacity could cause serious problems for small retailers during the most important trading period of...

8 Jul 2026

Amazon and safety certification organisation UL have secured a court order preventing five e-bike and e-scooter companies from falsely claiming their products were UL-certified, marking another...

7 Jul 2026

The illegal use of electric off-road motorbikes and modified e-bikes fitted with throttles that effectively convert them into mopeds or motorbikes has become a road safety priority, according to...

1 Jul 2026

The ACT has warned that rising employment costs are quietly killing off one of the industry's most important entry points,  that being the traditional Saturday job.

30 Jun 2026

A new specialist police training course focused on e-bike compliance, enforcement and safety has been launched by Cytech training provider and ACT member Activate Cycle Academy to help forces...

26 Jun 2026

Retailers offering Buy Now Pay Later (BNPL) or other short-term interest-free credit options should be aware of important regulatory changes taking effect from 15 July 2026.

26 Jun 2026

ACT parent company Bira has welcomed government moves to accelerate reforms to low-value import rules, but warned that the October 2028 timetable still leaves UK high streets exposed to unfair...

25 Jun 2026

Consumer watchdog Which has brought together retail industry leaders to call for tougher regulation of online marketplaces amid growing concerns over unsafe and non compliant products being sold...

24 Jun 2026

The ACT is backing a nationwide campaign from Cycling UK aimed at helping more people get back on their bikes with free safety checks and simple repairs this summer.

24 Jun 2026

Independent retailers have welcomed government proposals to tackle VAT fraud through online marketplaces, describing the move as a positive step towards creating a fairer trading environment for...

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"It is a bit of a wild west out there" in terms of safety, electric bike shop owner says

Posted on in Business News , Cycles News

The widespread popularity of e-bikes and e-scooters means "it is a bit of a wild west out there" in terms of safety, an electric bike shop owner has told the BBC.

E-bike

Last month, a senior coroner called for government action over electric bike battery fires after the death of a man who was trying to escape a blaze at his home.

The Kings Speech promised better regulation of high-risk products such as lithium-ion batteries, which are found in these vehicles.

Welcoming the news, David Tod of ACT member Take Charge Bikes in Bristol said: "Some of the stuff on the internet isn't so safe. If you overcharge these batteries, they will continue to charge, and it will ultimately end in a volatile situation."

Safety campaigners hope that will mean a clampdown on online e-bike sellers.

Mr Tod has been selling e-bikes in his shop since 2010. He said he has seen a lot of bikes with electrical issues in his time.

"Unfortunately, I think there's a lot of cheap and cheerful bikes out there that look really, really pretty," he said.

"They seem to be quite well priced, but the manufacturing is slightly lacking in quality, especially in the battery areas and the chargers."

"Some people definitely tamper with the batteries and it's not a wise idea."

He recommends buying e-bikes and e-scooters from brick-and-mortar shops or a reputable online store.

He also said the UKCA trademark "guarantees that it's a good quality bike".

"The best advice is to go to a local bike shop that you know has experience with e-bikes," he said.

In 2018, Avon Fire and Rescue Service attended just three fires involving lithium-ion batteries. Last year that had increased to 53 calls for help, and so far this year firefighters have attended 40 calls involving the batteries.

The fire service has backed calls for tighter regulations and has issued safety advice.

  • Do not try to tackle a fire involving lithium-ion batteries yourself, dial 999 and ask for the fire service
  • Make sure you have smoke detectors that are tested on a regular basis
  • Do not charge lithium-ion batteries at night or in the room where you sleep
  • Think about how you will get safely from where you sleep out of the house and do not charge anything on that route
  • If you damage a battery, for example by crashing a bike, check it for signs of damage and replace it if you have any doubts
  • Do not charge a damaged battery
  • Use professional installers if you want to retrofit a bike with a battery and get second-hand items properly checked
  • Buy replacement chargers from a trusted retailer and never use a counterfeit charger

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