This is a trade facing website. Visit the ACT's consumer site thecyclingexperts.co.uk for information and advice on cycling and find your local independent cycle retailer.

Search News

Results: 1-10 of 841


26 Jun 2026

Retailers offering Buy Now Pay Later (BNPL) or other short-term interest-free credit options should be aware of important regulatory changes taking effect from 15 July 2026.

26 Jun 2026

ACT parent company Bira has welcomed government moves to accelerate reforms to low-value import rules, but warned that the October 2028 timetable still leaves UK high streets exposed to unfair...

25 Jun 2026

Consumer watchdog Which has brought together retail industry leaders to call for tougher regulation of online marketplaces amid growing concerns over unsafe and non compliant products being sold...

24 Jun 2026

The ACT is backing a nationwide campaign from Cycling UK aimed at helping more people get back on their bikes with free safety checks and simple repairs this summer.

24 Jun 2026

Independent retailers have welcomed government proposals to tackle VAT fraud through online marketplaces, describing the move as a positive step towards creating a fairer trading environment for...

22 Jun 2026

Shared e-bike operator Lime has been hit with more than £140,000 in fines after its users were found to be the worst offenders for poor parking in the Royal Borough...

18 Jun 2026

Cycling industry leaders and campaigners have given a mixed response to the Government’s new £4.5 billion Cycling and Walking Investment Strategy (CWIS3), with some describing it as...

15 Jun 2026

If you stock e-bikes, you may need to re-read your policy because a generic shop or retail insurance policy is unlikely to cut it these days. Unless you have a policy designed to accommodate...

12 Jun 2026

The first ever Local Bike Shop Week has been hailed a major success, as the Association of Cycle Traders Director made a personal visit to present the inaugural Local Bike Shop Awards winner...

11 Jun 2026

Local Bike Shop Week has delivered a successful nationwide campaign, bringing together major cycling media, leading industry partners and, most importantly, independent bike shops across the UK...

Back to news menu

Bike shop owner slams police’s “abject apathy” after three shops broken into in one night

Posted on in Business News , Cycles News

A cycle shop owner has criticised the police’s “abject apathy” towards bike theft after thieves attempted to break into his store for the second time in a year, on the same night two other bike shops and a private residence were also targeted.

police car

In one night, at least 17 bikes and other items were stolen during the series of raids which took place across Sussex.

At the Giant store in Shoreham, six men in balaclavas were spotted by local residents – who took videos of the burglary – breaking into the shop and stealing 14 high-end e-mountain bikes.

A private home was also burgled, with the thieves making off with, among other things, two Kinesis bikes and a Canyon gravel bike.

The thieves were thwarted, however, while trying to access South Downs Bikes, when a neighbour disturbed them interfering with the shop’s front door lock, causing them to scarper in a black BMW.

The failed Saturday raid is the second time in a year that South Downs Bikes has been the subject of a break-in, after three e-bikes were taken when a thief broke the shop’s office window with a brick.

And after none of the perpetrators were found in the wake of the first burglary, the Storrington shop’s director, Martin Richardson, isn’t convinced of Sussex Police’s ability to deal with what he refers to as a bike shop break-in “epidemic”.

 “It seems like it’s spreading from one shop to the next. It’s like an epidemic,” Richardson told road.cc.

“We had a break-in about 12 months ago. A guy chucked a brick through the office window and stole three e-bikes. They put them in their van and realised that the bikes from an earlier break-in weren’t of the same quality as ours, so they dumped the seven bikes in one of our neighbours’ gardens!”

Referring to Saturday’s spate of break-ins, the South Downs Bikes director said: “I was speaking to the manager of the Giant shop in Shoreham, and residents took videos of these six guys in balaclavas, entering and exiting the shop with multiple e-bikes.

“We were able to capture an image of the one of the individuals who drove up in a black BMW and disabled the CCTV at the front of the shop externally. And we watched him on the CCTV take a little tool out of his pocket and get the lock off the door in a matter of 30 seconds!

“When we were broken into last time, the police officers eventually turned up and said ‘right, we’ve made a note of this, we’ll send you a crime number by email, and that’s the last you’ll see of us’. And we never heard anything whatsoever. They don’t give a damn, do they?”

“This time, I’ve only been talking to the Sussex Police by email. The response, as usual, is lukewarm. I obviously contacted them initially on their 101 and have now received the perfunctory crime number relating to the attempted break-in.

“I get the impression that provided you get a crime number and contact your insurance company, that’s the end of the matter as far as our wonderful police force is concerned. That’s why we securitise ourselves in such a way, because the police aren’t going to do anything. Abject apathy comes to mind.”

Back to news menu

Useful links

If you have any other queries please contact us.