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18 Sep 2026

V12 Retail Finance has reported strong summer trading among bike retailers, with June consistently outperforming previous years and finance volumes in both July and August 2026 notably higher...

18 Sep 2026

ACT will host a retailer panel discussion at this year's Cycling Industry News Live (CIN Live), bringing together independent bike dealers to discuss the realities of running a cycle retail...

17 Sep 2026

The Bikeability Trust has launched CycleIn, a new e-learning programme designed to help adults build their cycling skills and confidence on the road.

17 Sep 2026

The London Cycling Festival will return on 20 September 2026, bringing organised, family-friendly cycling events to 19 London boroughs.

16 Sep 2026

A further 11 employment law reforms are expected to take effect in October as part of the rollout of the Employment Rights Act 2025, with WorkNest providing retailers with...

15 Sep 2026

ACT parent company Bira has welcomed the Chancellor's growth ambitions but says independent retailers now need to see the benefit in their own cost base.
 

11 Sep 2026

The ACT will bring independent bike dealers together for a retailer panel at Cycling Industry News Live (CIN Live) 2026, with the IBD Retail Reality Check set to examine the realities of running...

10 Sep 2026

The E-Bike Positive Trust Mark was discussed at a meeting of the All-Party Parliamentary Group for Cycling & Walking, as industry and safety organisations highlighted progress and the need...

3 Sep 2026

Ahead of Cycling Industry Live 2026, which runs over 20-21 September 2026 at NAEC Stoneleigh in Warwickshire, fresh statistics have emphasised how important the bike trade believes getting...

1 Sep 2026

A risk audit can help retailers identify gaps between their security setup and insurance requirements before a costly incident puts their cover at risk. Joanna Evans, Head of Bikmo for Business,...

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HMRC now holds 55 billion items of taxpayers' data as it bids to tackle tax evasion

Posted on in Business News , Cycles News

It has been reported by This Is Money that HMRC now holds 55 billion items of taxpayers' data, including email and bank records, as it cracks down on tax avoidance. The data is held on its AI-driven 'Connect' system, which was launched to tackle the growing tax gap, according to tax investigation insurance experts PfP.

HMRC logo

The tax gap is the difference between the tax that should be paid and the amount HMRC collects and last year the figure stood at £32 billion.

HMRC introduced its Connect system in 2010 to narrow this gap by using data to identify potential cases of tax evasion and avoidance and is used by HMRC to select individuals or businesses for further investigation.

The aim is to speed up the process of detecting and fraud and evasion by cross-referencing business's and people's tax records with other databases. It looks at everything from property ownership data from the Land Registry to overseas bank accounts and investment accounts.

The Connect system also looks at social media posts, bank and credit card records, DVLA records, social media posts, and most concerningly of all, HMRC will sweep your browsing history and email records too. PfP says this database has now grown to 6100 gigabytes of taxpayer data.

HMRC has been under pressure to recoup tax revenue after parliament's spending watchdog revealed a sharp fall in investigations over the pandemic cost the Government £9billion.

In December, the National Audit Office said HMRC had investigated around 30% fewer compliance cases between 2020 and 2021 compared with the previous year.

But now there are concerns that HMRC's blanket approach to collecting the data through its AI system means innocent individuals are coming under the taxman's investigations.

Kevin Igoe, managing director of PfP told This Is Money: 'Connect is now at the core of HMRC's tax investigations.
'It allows HMRC to analyse billions of data points to pinpoint taxpayers for closer scrutiny.

'It's an incredibly complex and intelligent computer system. However, the system can easily produce "false positives" and trigger investigations into innocent individuals and businesses.

'Due to the "automatic" nature of the Connect system, innocent taxpayers can end up under investigation through no fault of their own.'

A HMRC spokesperson told This Is Money: 'Connect is a powerful analytical tool that we have used since 2010, which has helped make us a world leader in using data and insight to inform and manage risk.

'The Connect system is not the sole deciding factor in beginning or deciding the direction of a tax investigation.

'Other factors are also considered and human insight always makes the final judgement.'
 

Tax investigtation protection


ACT members can access protection in the event of a PAYE or a VAT inspection.
Every individual business is at risk of tax investigation. In the event of a tax investigation our members are covered* with our long-standing partner DAS.
 
The complexities of the tax system can prove really challenging. Regardless of how well you or your accountants complete your tax returns you can still end up involved in a dispute with HMRC. A tax investigation can be carried out for absolutely no reason at all, and random spot checks are undertaken to help ensure businesses are paying the required amount of tax.

HMRC can investigate a business at any time, even years after it has closed. On average, an investigation takes around 16 months.  These disputes can be expensive, time consuming and stressful, so make sure you're protected.

For more information, click here.

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