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19 Mar 2026

This one's sobering: 42% of small businesses reported a cyber breach in 2024, according to the National Cyber Security Centre. And it's not just massive corporations being targeted. It's small,...

19 Mar 2026

The Chancellor held a roundtable discussion on a future high street strategy last week, with Bira the sole voice representing smaller retail businesses. Read an update on Bira's place at a...

18 Mar 2026

An independent bike shop is refusing to sell or repair e-scooters over concerns about how they are being used, with the area’s police force backing the call and urging others to follow...

17 Mar 2026

Walking, wheeling and cycling across the Liverpool City Region are saving the NHS £53.8 million every year, according to the latest Walking and Cycling Index, with cycling playing a key...

13 Mar 2026

Findings from consumer rights publication Which? add to calls from the E-Bike Positive campaign to better scrutinise these sites and promote quality e-bikes from reputable manufacturers and...

6 Mar 2026

The Metropolitan Police have seized more than 50 illegal e-bikes during a two-day crackdown in London as part of a wider effort to tackle crime linked to illegally modified electric bikes.

5 Mar 2026

ACT parent company Bira has warned that the Chanellor's Spring Statement offered no new support for high street businesses, as rising tensions in the Middle East threaten to push up energy...

4 Mar 2026

The UK cycle industry were brought together at COREbike 2026, with retailers, distributors and industry partners gathering for several days of meetings, networking and product showcases.

3 Mar 2026

A Scottish bike repair shop and cafe has recently moved premises into a bigger unit thanks to a growth in business, with the local council noting the positive impact it would have on the local...

26 Feb 2026

Here's one that often surprises people: professional indemnity insurance. It's not just for lawyers and accountants. Joanna Evans, Head of Bikmo for Business, explains in the next installment of...

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New helpline for retailers trading in the European Union

Posted on in Business News , Cycles News , Political News

The containerGovernment has launched a new Export Support Service to help UK businesses get answers to practical questions about exporting to Europe.

The service is a 'one-stop shop' and brings together UK government information, making it easier for exporters to access advice and support.

Retailers can also access the Customs and International trade helpline on 0300 322 9434. The helpline is open from 8am to 10pm Monday to Friday and from 8am to 4pm on weekends.

Retailers can also register for webinars explaining the existing guidance on importing and exporting to the EU.

  • 5th Nov 9.45am-10.45am or 15th Nov 11.45am-12.45pm: Importing - steps you need to take before making your supplementary declaration - get advice on how to make a supplementary declaration and how intermediaries can help. Register now.
  • 8th Nov 11.45am-12.45pm: Customs Import Declarations an overview - of the whole declarations process. Register now.
  • 3rd Nov 3.45pm-4.45pm or 19th Nov 11.45pm-12.45pm: Exporting - what you need to do to keep your goods moving - covering zero-rated VAT, customs declarations, using an intermediary as well as licences, certificates, and authorisations. Register now.
  • 9th Nov 9.45am-10.45am: Trader responsibilities when using an intermediary - your responsibilities if using an intermediary to complete import or export declarations. Register now.
  • Importing food and drink, and animal products from the EU to Great Britain - DEFRA webinars about upcoming changes and how to register and use the import system IPAFFS (Import of Products, Animals, Food and Feed System). Register here .

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