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25 Nov 2025

Longstanding independent Ipswich bike shop Elmy Cycles has installed brand-new doors and adjusted its layout, thanks to funding from Ipswich Borough Council under the Town Fund Grant Scheme.

24 Nov 2025

More than three-quarters of independent retailers, including some of those in the cycling retail sector, are boycotting Black Friday this year, rejecting pressure...

24 Nov 2025

Belhaven Bikes has announced the winner of its 20th anniversary prize draw, celebrating two decades in business.

21 Nov 2025

 Following numerous requests from members, here is an update on the speculation surrounding possible changes to the Cycle to Work scheme.

18 Nov 2025

Independent retailers are warning that proposed changes to the Cycle to Work scheme risk deepening pressures already felt on the shop floor. Writing on LinkedIn just under a week ago, A&S...

17 Nov 2025

Cycling industry bodies have reacted with alarm to reports that the Government is considering re-introducing a spending cap on Cycle to Work purchases, a proposal expected to be examined as part...

13 Nov 2025

The ACT will exhibit at COREbike for the first time in 2026, further strengthening its presence across the UK cycle industry.

11 Nov 2025

Used e-bike batteries are piling up because too many suppliers are failing to meet their legal obligations and it’s time to stop being polite about it, writes ACT Director Jonathan...

7 Nov 2025

Britain's independent retailers, including those in the cycling retail sector, are calling on Chancellor Rachel Reeves to use the autumn budget to restore...

6 Nov 2025

An investigation by Cycling Electric has uncovered that major retailers including Argos, Very.co.uk, and eBay are listing products marketed as ‘electric...

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New helpline for retailers trading in the European Union

Posted on in Business News , Cycles News , Political News

The containerGovernment has launched a new Export Support Service to help UK businesses get answers to practical questions about exporting to Europe.

The service is a 'one-stop shop' and brings together UK government information, making it easier for exporters to access advice and support.

Retailers can also access the Customs and International trade helpline on 0300 322 9434. The helpline is open from 8am to 10pm Monday to Friday and from 8am to 4pm on weekends.

Retailers can also register for webinars explaining the existing guidance on importing and exporting to the EU.

  • 5th Nov 9.45am-10.45am or 15th Nov 11.45am-12.45pm: Importing - steps you need to take before making your supplementary declaration - get advice on how to make a supplementary declaration and how intermediaries can help. Register now.
  • 8th Nov 11.45am-12.45pm: Customs Import Declarations an overview - of the whole declarations process. Register now.
  • 3rd Nov 3.45pm-4.45pm or 19th Nov 11.45pm-12.45pm: Exporting - what you need to do to keep your goods moving - covering zero-rated VAT, customs declarations, using an intermediary as well as licences, certificates, and authorisations. Register now.
  • 9th Nov 9.45am-10.45am: Trader responsibilities when using an intermediary - your responsibilities if using an intermediary to complete import or export declarations. Register now.
  • Importing food and drink, and animal products from the EU to Great Britain - DEFRA webinars about upcoming changes and how to register and use the import system IPAFFS (Import of Products, Animals, Food and Feed System). Register here .

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