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12 Nov 2026

Wales is investing £4.5 million in cycling tourism ahead of the Tour de France Grand Départ in 2027, with funding supporting cycling hubs, bike hire, trail...

11 Nov 2026

New powers to give local leaders greater control over shared e-bike schemes, including tackling nuisance parking and antisocial behaviour, are among a number of proposed...

10 Nov 2026

Fairer business rates and better support for independent retailers will be the priorities of the new president of ACT parent company Bira.

10 Nov 2026

The ACT and Cytech joined industry experts for a NextGen Mechanics webinar exploring Europe’s bicycle mechanic skills shortage and the work under way to strengthen...

9 Nov 2026

ACT parent company Bira has warned that Scottish shops risk falling further behind unless next month’s Scottish Budget closes the business rates gap with England and Wales.

9 Nov 2026

The ACT, along with parent company Bira, has joined dozens of trade bodies, safety organisations and businesses in calling on the Government to introduce stronger rules to prevent unsafe...

6 Nov 2026

ACT has published guidance for retailers following SRAM’s stop-sale and stop-ride notice affecting certain RockShox ZEB forks.

3 Nov 2026

Independent retailers must keep evolving and innovating to survive and thrive, according to the former president of ACT parent company Bira.
 

29 Oct 2026

The E-Bike Summit will return to London on 26 April 2027, with the E-Bike Positive campaign, co-managed by the Association of Cycle Traders (ACT) and the Bicycle Association (BA), confirmed as a...

28 Oct 2026

Cytech technical three, the highest attainable qualification in professional cycle maintenance within the Cytech syllabus, is now available through training provider Life Cycle.

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New helpline for retailers trading in the European Union

Posted on in Business News , Cycles News , Political News

The containerGovernment has launched a new Export Support Service to help UK businesses get answers to practical questions about exporting to Europe.

The service is a 'one-stop shop' and brings together UK government information, making it easier for exporters to access advice and support.

Retailers can also access the Customs and International trade helpline on 0300 322 9434. The helpline is open from 8am to 10pm Monday to Friday and from 8am to 4pm on weekends.

Retailers can also register for webinars explaining the existing guidance on importing and exporting to the EU.

  • 5th Nov 9.45am-10.45am or 15th Nov 11.45am-12.45pm: Importing - steps you need to take before making your supplementary declaration - get advice on how to make a supplementary declaration and how intermediaries can help. Register now.
  • 8th Nov 11.45am-12.45pm: Customs Import Declarations an overview - of the whole declarations process. Register now.
  • 3rd Nov 3.45pm-4.45pm or 19th Nov 11.45pm-12.45pm: Exporting - what you need to do to keep your goods moving - covering zero-rated VAT, customs declarations, using an intermediary as well as licences, certificates, and authorisations. Register now.
  • 9th Nov 9.45am-10.45am: Trader responsibilities when using an intermediary - your responsibilities if using an intermediary to complete import or export declarations. Register now.
  • Importing food and drink, and animal products from the EU to Great Britain - DEFRA webinars about upcoming changes and how to register and use the import system IPAFFS (Import of Products, Animals, Food and Feed System). Register here .

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