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16 May 2022

Millions of people across the country will benefit from cleaner air and cheaper ways to travel and keep active, thanks to £200 million of government funding for new walking and cycling...

12 May 2022

Local Bike Shop Day 2022 was a great success across the UK, with online platforms thriving as well as a surge in the physical footfall seen in-stores!

12 May 2022

We Can, You Can is a celebration of the many faces of cycling. The way we move is changing. And the people leading the change are like me and you. We can, you can.

10 May 2022

The speech sets out the government’s agenda for the upcoming Parliament, outlining proposed policies and legislation. An overview of the main announcements relevant to independent shops is...

28 Apr 2022

To celebrate Local Bike Shop Day on Saturday 30 April, BetterPoints are offering QUINTUPLE points and the chance to win a £55 bike service by choosing to travel on two...

26 Apr 2022

Wheels for Wellbeing is a Disabled people’s cycling organisation who campaign for equal access to cycling...

26 Apr 2022

The annual celebration of bike shops across the nation is fast approaching! Be sure to pop down to your local bike shop this Saturday to get a taste of the passion, knowledge and personalised...

21 Apr 2022

On Local Bike Shop Day 4 lucky customers that purchase a bike through Cyclescheme will be awarded a £250 cycling voucher for the store they collect the bike from! In addition to offering a...

21 Apr 2022

Cytech are attending the Cycle Show and will be demonstrating key practices in bike maintenance that are useful for both the trade and public. Alongside the show we're offering...

21 Apr 2022

The Scottish Government retail division are looking for input with regards to the recent adaptations in response to the Covid-19 pandemic.

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Social media tips from indie businesses who have successfully diversified their proposition

Posted on in Business News , Cycles News

very week Maybe* bring you social media tactics and top tips to drive your social media strategy forwards.

They introduce you to real life businesses like The Find in Cheltenham and Bourton-on-the-Water photographer, Alistair Currill. Both these businesses are independents which are growing using social media. Here we give you their social media tips so you can learn from and replicate their success using new techniques. 

 

Communicate, communicate, communicate

The Find Coffee House and Artisan Kitchen in Cheltenham is run by David Orme and his team. Offering a haven from the outside world, The Find takes its inspiration from the coffee houses of 17th and 18th century England. Lockdown gave The Find an opportunity to take stock, literally, of everything from their menu and staffing through to social media and the cafe is now using Instagram and Facebook to ‘welcome back' the people of Cheltenham as well as to keep them informed.

"Using social media for continuous updates and information has been key and will continue to be as we re-open. People cannot be expected to keep up with all of the changes and the rules and therefore we created a linktree link on our Instagram account with a list of the rules, menus and other key information so that they can always find what they are looking for easily." says David at The Find.

Top tip: communication. Never assume customers know as much as we do about restrictions. Share all of your reopening safety information in a linktree or highlights. Customers shared the pain of the lockdown with us, let them know, what you're doing, stay on top and they will embrace what you do. Comms is key.

 

How lockdown has helped businesses find new audiences

Alastair Currill is a Bourton-on-the-Water based professional photographer and has been running his company Alastair Currill Photography for around six years in the Cotswolds.

Alastair has long been active on social media to promote his photography work and also his teaching. But lockdown has forced him out in front of the camera as he has taken to Facebook Live to bring to life his top photography tips.

During Lockdown 1 all of the weddings Alastair had booked were cancelled and, due to restrictions, he struggled to do the majority of the work he had planned for the rest of 2020. Rather than resting on his laurels he set up Cotswold Jigsaw Puzzles as a new arm to his business - turning beautiful photography of landscape and animals from around the area into jigsaws for customers locally and even internationally. This helped to keep the main business afloat until lockdown ended.

Alastair believes that even if you were forced to develop a new element to your business out of necessity during lockdown, you can capitalise on this and through social media create a whole new audience.

Using social media Alastair promotes his beautiful puzzles and photography through Facebook communities. Using hashtags on Instagram, tagging in local places - his business has done well.

Top tip: If you created a new service or product in lockdown, don't ditch it upon reopening, look at how you can capitalise on a whole new audience you have created on Instagram or Facebook using the Maybe* platform.

 

With the Maybe* platform, you don't have to be a social media pro to increase traffic and sales. 

Sign up to Maybe* and join the conversation, it's free to get started.

 

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