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27 Jan 2021

As part of our involvement with the IRC, the ACT and a number of other trade organisations with the retailsector co-ordinate feedback amongst our members to influence Government policy.

26 Jan 2021

TAITRA will host Online Sourcing Meetings with Taipei Cycle and TaiSPO Exhibitors on Thursday 4th of March

21 Jan 2021

The following quick and easy guide to Click and Collect can be used by all retailers, even if those that don't have an ecommerce platform

21 Jan 2021

The call to regulate BNPL firms like Klarna, Laybuy and Clearpay is now supported by 70 MPs, with many arguing that the FCA review is too lengthy and could leave consumers drowning in debt

21 Jan 2021

November's 2020 vs 2019 retail finance sales showed the highest growth since May 2020, when the UK was in the very midst of the cycling boom. This positive trend is showing no signs of abating...

18 Jan 2021

The Welsh Government has published a white paper setting out its plans for a Clean Air (Wales) Bill, to protect the health of the nation and ecosystems from pollutants in the...

15 Jan 2021

Following today's Supreme Court ruling tens of thousands of small businesses will receive insurance payouts covering losses from the first national lockdown.

14 Jan 2021

The aim of Hubtiger is to help bike shops do better business by improving workshop efficiency, increasing revenue and enhancing the customer experience.

14 Jan 2021

Here at the ACT we are optimistic that the upcoming year will be one that is ultimately positive for the industry.

13 Jan 2021

Refocused assets for bike shops to display in-store for the safety of both customers and colleagues.

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V12 launches cutting edge contactless application process

Posted on in Business News , Cycles News

V12 retail financeV12 Retail Finance have made changes to their application form to improve the customer journey and enable social distancing.


New Application Journey

V12's cutting edge, advancing technology continues to give customers the freedom to purchase how, when and where they want. Their progressive application form recognises returning customers, fast tracking them through their application. And for brand new customers, it's just as simple and sleek. Customers can register to manage their account online during the process so everything is set up and ready for when they get their goods.

Find out more about V12's new application journey by watching the video here.


Contactless Application

V12's new application form, referred to as Maverick internally, and true to its nickname, is standing apart from all of the other finance applications out there.

Despite being the number one provider for online finance in the UK, in-store applications are just as important to V12. Ensuring customers are comfortable, and in control, is their top priority, which is evident with V12's latest release, contactless applications. Making it even easier for customers to complete their application form in-store, and giving them the ability to do all the important bits from their own device, with no need to handle the retailer's device.

Online applications couldn't be easier for retailers to integrate into their website. This year especially has shown how consumer purchasing behaviours are ever changing, consumers still want to buy, and they want to be able to do it with minimal effort and from the comfort of their own homes. The V12 application form can be added to your website in a matter of hours, combined with the V12 Finance Calculator you can be giving your customers more freedom and choice with the option of finance.

In a recent review that V12 conducted of the cycle retailers that they support, it was found that nearly 50% of all IBDs with a V12 account, particularly the smaller independents, are not transactional via their website. This is really missing an opportunity and is an area where V12 can provide support and point you in the direction of being able to transact online within a matter of days.

If you need any guidance on any of the new processes please call V12 Retail Finance on 02920 468 918.

If you are not yet signed up to V12 Retail Finance and would like to find out more please contact the ACT team.

More information about the Contactless Application process is in the video below.


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