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30 Jun 2026

A new specialist police training course focused on e-bike compliance, enforcement and safety has been launched by Cytech training provider and ACT member Activate Cycle Academy to help forces...

26 Jun 2026

Retailers offering Buy Now Pay Later (BNPL) or other short-term interest-free credit options should be aware of important regulatory changes taking effect from 15 July 2026.

26 Jun 2026

ACT parent company Bira has welcomed government moves to accelerate reforms to low-value import rules, but warned that the October 2028 timetable still leaves UK high streets exposed to unfair...

25 Jun 2026

Consumer watchdog Which has brought together retail industry leaders to call for tougher regulation of online marketplaces amid growing concerns over unsafe and non compliant products being sold...

24 Jun 2026

The ACT is backing a nationwide campaign from Cycling UK aimed at helping more people get back on their bikes with free safety checks and simple repairs this summer.

24 Jun 2026

Independent retailers have welcomed government proposals to tackle VAT fraud through online marketplaces, describing the move as a positive step towards creating a fairer trading environment for...

22 Jun 2026

Shared e-bike operator Lime has been hit with more than £140,000 in fines after its users were found to be the worst offenders for poor parking in the Royal Borough...

18 Jun 2026

Cycling industry leaders and campaigners have given a mixed response to the Government’s new £4.5 billion Cycling and Walking Investment Strategy (CWIS3), with some describing it as...

15 Jun 2026

If you stock e-bikes, you may need to re-read your policy because a generic shop or retail insurance policy is unlikely to cut it these days. Unless you have a policy designed to accommodate...

12 Jun 2026

The first ever Local Bike Shop Week has been hailed a major success, as the Association of Cycle Traders Director made a personal visit to present the inaugural Local Bike Shop Awards winner...

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Fraud alert! Protect your business

Posted on in Cycles News

 Cifas UK, the UK's largest fraud prevention organisation has informed us about a fraud trend that could impact your business.

Fraudsters are attempting to pay for goods using a debit card, as they enter the PIN into the card machine it causes an alert that asks the sales assistant to call for authorisation. Fraudsters are telling the sales assistant that this has happened before and are offering to call for authorisation. The fraudster then pretends to call the number and gives the sales assistant a number. When the sales assistant enters this number into the card machine it will appear to authorise the transaction, this is because any number entered into the machine will appear to authorise the transaction.
The fraudster can then leave the store with the goods, receipt and warranty, without paying for them.

What to do if you have a suspicion?

If you are suspicious at any time throughout or after the purchase, please contact Action Fraud on 0300 123 2040 or actionfraud.police.uk to report the fraud

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