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2 Feb 2023

Taking place from 21st-23rd April 2023 at the iconic Alexandra Palace venue in North London, The Cycle Show brings together a variety of exhibitors from the cycle and e-mobility sectors, aimed...

2 Feb 2023

Glasgow-based cycling charity Bike for Good, which is responsible for delivering the internationally renowned Cytech training and accreditation scheme for bicycle technicians and enthusiasts in...

30 Jan 2023

VOLT e-bikes today announces it is partnering with TFL for the ULEZ scrappage scheme to help eligible riders join the e-bike revolution. VOLT is offering exclusive purchase discounts this month...

30 Jan 2023

The number of shops lying vacant on British high streets fell during the final three months of 2022, despite pressure on both companies and consumers from the rising cost of living.

26 Jan 2023

The rapid growth in the use of Buy Now Pay Later (BNPL) services risks becoming the UK's next 'credit trap' scandal, a loan provider has warned.

25 Jan 2023

Under the banner of CONEBI, the Confederation of the European Bicycle Industry,15 national bicycle industry associations and 68 companies have become signatories to a self-commitment to prevent...

23 Jan 2023

As Glasgow gears up to host the 2023 UCI Cycling World Championships, community groups have been given a share of more than £160,000 to boost bike use in the city.

23 Jan 2023

British Cycling has published new research, which shows the rising popularity of off-road e-bikes and electric mountain bikes (e-MTB’s) and highlights the need for improvements to cycling...

18 Jan 2023

The article reports that, in 2021, Halfords saw its annual cycling sales double and stocks dry up. However, by the middle of 2022, it says, warning signs were appearing as inflation and supply...

16 Jan 2023

Weston-super-Mare seems to be one town in the UK bucking the national trend, with new shops opening and businesses reporting an increase in trade, according to a report by Bristol Live.

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Choosing a finance provider, avoid the pitfalls #1

Posted on in Business News , Cycles News

Ride it away

Following an increase of incoming calls querying finance providers in the cycles market, the ACT are publishing a mini-series to answer the trade's questions.

We know that more customers are spending using retail finance as the latest figures from the Finance and Leasing Association (FLA) identify that UK consumers now spend nearly £800 million every month on goods and services using retail credit.

The cycle retail finance landscape is currently experiencing many changes; providers consolidating, a lack of funds meaning providers have had to close and providers withdrawing from the market. Some of these scenarios have left cycle businesses high and dry.

This series examines which options are best for your business and how to avoid potential pitfalls.

The importance of market knowledge

As the cycles finance marketplace is growing every year, now worth over £100m p.a., more and more providers turn their eyes towards it. This in turn brings finance products which are aligned closer to white goods and other products as opposed to bicycles and related accessories.

These providers tend to spare little thought for the end customer or the product that customer is buying.

Ensure your provider has experience in the cycles marketplace so that their finance solutions are tailored specifically for the IBD.

The ACT work in partnership with V12 Retail Finance to provide that all-important market knowledge and to ensure their finance products are just the right fit for the cycle trade - under the consumer-facing brand Ride it away.

A little bit of love for the bicycle trade

Take a look at all of the finance providers in the cycle marketplace and see if they are really invested in it.

Does your current provider adjust their standard requirements to enable IBDs to access finance? Most providers do not deal with smaller independents as their turnover is too low. V12 have always, and will always support IBDs.

V12 are clearly passionate about cycling, just take a look at the V12 sportive coming up in August or their continual support for the Cycle Show.

Looking after your customer

Remember you introduce your customers to a finance provider, if they get it wrong this reflects on your business and your ability to benefit from any recurring purchases.

Ensure your customers will get the best customer service experience they deserve.

V12 have just been awarded the Feefo Gold Trusted Service Award for providing superb customer service and best possible experience for all their customers.

Feefo gold

Part 2 in the series coming soon!

If you have any queries about the Ride it away scheme you can find out more here or call the ACT on 01273 427 700.

V12 are the leading provider of finance in the cycles sector, are the number one provider of online POS retail finance in the UK* and are widely accepted as having the ‘best' online integration solution; even by their competitors!

*based on finance and on 4 continuous quarters from FLA


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