Repairs and replacements back to your shop - start promoting Fetch today!
Posted on in Cycles News
Promotional point of sale (POS) materials are now available to help you promote Fetch insurance to your customers - both in-store and online.
Fetch offers specialist cycle insurance to thousands of cyclists and their bikes throughout the UK.
Retaining customers through the cycle insurance claims process has become a hot topic amongst retailers in recent years. Frustration has arisen as the majority of insurers work directly with a select group of cycle replacement firms rather than the entire UK bike shop network. This means that independent cycle retailers are often excluded from the replacement process, even when they originally sold that customer the bike they are now claiming for. As a result the retailer misses out on providing a value added service, which helps retains customer loyalty and naturally increases sales.
It's not just the bike shop that misses out though. For the customer the current insurance replacements process can mean that they lose out on the valuable benefits their local cycle shop has to offer and can even find that their replacement bike is supplied in a box delivered to their door, which they are usually not qualified to build.
In order to tackle this issue, the ACT has teamed up with cycle insurance specialists Butterworth Spengler to create a unique insurance product - Fetch Cycle Insurance.
With Fetch every customer has the choice of which bike shop they want to carry out their repair or replacement, without the need for a discounted service, protecting retailer margins. If the retailer that originally sold the bike delivered great service, chances are the customer will return to that shop.
Another great benefit for retailers is that when a customer is referred to Fetch and a policy is taken out, income is generated as a commission and to their ActSmart account.
POS is now available to help promote Fetch insurance, giving retailers the chance to personally recommend an insurance product to the customer and with personalised POS available, creating and tracking successful referrals couldn't be simpler!
In-store POS
For use in store, Fetch flyers provide a consumer with all the information they require about Fetch bicycle insurance. The flyers have been specially designed to include:
- The key features of Fetch insurance
- Information on how to lock a bike correctly
- Space for your unique Fetch code (for commission)
- Highlights the free 7 day insurance on all new bikes
- Hole punched for hanging displays
- Flyer dispenser available for counter top displays
Click here to preview the flyer.
More information on commission and the free 7 day insurance can be found on the Cycle insurance service page.
There are two flyers available to purchase and a flyer dispenser:
- A pre-coded flyer (printed with your Fetch code on) costing £28 per pack of 100
- A self coding flyer for you to enter your Fetch code manually (code can be found in your My ActSmart account) costing £5 per pack of 100
- A fetch flyer dispenser costing £5 each
See below for details of the introductory price offer - just £5 for your starter pack.
Online POS
Web banners personalised to individual shops are available to download and specially designed flyers can be made available in store. All personalised digital promotional materials can be accessed via the downloads section or via My ActSmart.
Hundreds of retailers are already participating in the Fetch scheme via business listings on The Cycling Experts displaying a Fetch icon individually coded to each shop. Every click through that leads to a policy earns the business income against future ACT membership. Income generated by business can be monitored at any time by logging into My ActSmart.
Get your Fetch POS now!
To help get you started, you can take advantage of a special introductory offer - Fetch dispenser + 100 flyers for just £5. This will be limited to 2 per transaction and is only available while stocks last.
Login to My ActSmart and look for the 'Stationery & POS' box on the left hand side to order in store POS.
All personalised digital promotional materials can be accessed via the downloads section or via My ActSmart.