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18 Nov 2021

An antidote to the fast-purchase culture of Black Friday, Just a Card – Indie Week is your chance to shine, your opportunity to celebrate and share your work, stories and communities,...

18 Nov 2021

Technologyhas important effects on business operations. The ACT has partnered withDell to assist businesses in attaining quality up-to-date IT equipment and access specialist advice to...

8 Nov 2021

As trendy Buy Now Pay Later (BNPL) services continue to grow in popularity across the UK, a charity has warned that using these non-regulated services can be like "slipping into quicksand"....

5 Nov 2021

The All Party Parliamentary Group for Cycling & Walking (APPGCW) have an upcoming meeting on Monday the 8th November at 16:30.

4 Nov 2021

The ACT is a supporting organisation of Road Safety Week 2021 to represent the cycling industry and encourage road safety for all who usethem.

4 Nov 2021

WithCOP26 taking place in Glasgow until November 12, here are some ways that you can evaluate your business to become more environmentally sustainable.

4 Nov 2021

The Government has launched a new Export Support Service to help UK businesses get answers to practical questions about exporting to Europe.

4 Nov 2021

The Scotland Cycle Repair Scheme was announced today by Patrick Harvie (MSP, Minister for ZeroCarbon Buildings, Active Travel and Tenants' Rights) at the Cycling Scotland Conference.

1 Nov 2021

ACT and ActSmart partner Global Payments (GP) will be contacting all customers to arrange the replacement of your terminal(s) to keep you up with modern requirements for no extra cost.

27 Oct 2021

The Budget and SR21 promised much for both the cycling industry and for retailers, but will it be enough to help recover the damage done from the pandemic and help sustain the cycling...

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Summer Series Part 3: Finance and Retail Finance Training

Posted on in Business News , Cycles News

 Summer Series Part 3

Retail Advocacy StickerThe ACT is its membership and if you are one of the 4000 businesses that subscribe to the ACT then rest assured that you are now part of a 100,000+ community of Independent Retailers working together for the future of specialist retailers the IRC, the leading advocate of Indie Retail in the UK.

Cycling has benefited over the past 18 months, but UK retail is increasingly challenged to adapt to a changing high street and consumer purchasing habits. The ACT's no.1 focus remains consumer engagement and sales. Through continual innovation and partnership we provide business support and skills to help develop the UK's cycling community. We all have an exciting 6 months ahead. 

To view the complete 5-part ACT Summer Series click here

Part 3: Finance and Retail Finance Training

Part 3 of the ACT Summer Series highlights the many benefits of offering retail finance to your customers and our two brand new services being offered to enhance retail finance - Appointed Representative and Retail Finance Training.

If you're not already offering finance here's a couple of reasons why you might be missing out!

In June 2021, returning customers using the ACT's Ride it away scheme accounted for 13%, meaning that 87% consisted of new customers finding finance as an alternative payment method.

Also, since January 2019, the yearly average loan amount has risen by 54%. Based on this and the noticeable non-availability of low ticket item bikes, it's obvious customers want alternative methods to pay for higher value purchases.

The ACT's retail finance schemes are currently influencing hundreds of thousands of pounds worth of UK bicycle purchases every day.


Retail Finance Training is now available

Retail Finance Training, brought to you by Indie RetailIRFT Training, is an online learning course delivering an informed insight into Retail finance that can be completed anywhere, in your own time.
This course is designed for all owners and employees in a business that either currently, or plans to, offer retail finance as a payment method.

The course will teach you how to legally promote and use retail finance in-store, online and in all other forms of media.

RFT Bike BundleAs well as covering the legal details this course also aims to make sure you maximise each sale using retail finance.

The course can be completed from the comfort of your own home and you are also given the option to save progress as you go. On the left is a screenshot of one of the interactive examples included in the course

The cost to access the course is £150 including VAT. ACT members receive preferential pricing with up to 50% off.

For Appointed Representatives of C 2 Zero the course is free.




Try the demo site now

Find out more


Appointed Representative: The new Platinum level service

All the benefits of offering regulated finance with no FCA involvement.

The Appointed Representative service allows ACT members using retail finance to save time and money on a yearly basis by removing the need for FCA involvement.

Appointed Representative is the name given to a business that isn't directly authorised by the FCA but instead uses the authorisation of another business, the Principle, to offer regulated finance products

Key benefits include:

  • Offer regulated finance to your customers
  • No initial Financial Conduct Authority (FCA) application fee - save £100
  • No FCA yearly renewal fees (except any incurred prior to being appointed) - save a minimum of £150 per year
  • No FCA paperwork - save time and effort
  • Liaise directly with the ACT* not the FCA
  • Offer finance with no subsidies**

*The Retail Finance Appointed Representative service is provided using C 2 Zero Ltd's FCA authorisation FRN: 657829.
**Means a retailer can offer loans at 15.9% APR over 24-48 months which are ‘free' to the retailer i.e. V12 don't charge a subsidy for these loans but you must be appointed or authorised to offer these types of loans.

Find out more or apply now

The ACT recommends that all businesses using Retail Finance as a service undergo Retail Finance Training to maximise sales and ensure FCA compliancy. Retail Finance Training is free for Appointed Representatives.


The ACT now offers three membership packages, find out more about each package here.


Silver Membership

Our most popular package. Includes full ACT membership, Cytech accreditation, legal support and more.

£60 p.a.


Gold Membership

All the benefits of Silver + access to Retail Finance, discounts on Cytech technical training, discounts on business insurance and more.

£240 p.a.


Platinum Membership

Our best value for money & most prestige package. All the benefits of Silver and Gold + access to the brand new Appointed Representative service.

£300 p.a.


Not an ACT member? Subscribe for free to access basic services, become part of the community and influence the activities of the whole membership.


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