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23 Jan 2025

ACT parent company Bira is calling for urgent government intervention following disappointing December retail figures, which show sales volumes fell by 0.3% following a modest 0.1% rise in...

22 Jan 2025

Cytech's Australian training provider The Bicycle Academy,  which delivers their courses in Brisbane, Sydney, Melbourne, Adelaide and Perth, paid visits to UK Cytech centres late last year...

21 Jan 2025

The ACT is set to deliver a seminar at both the North and South iceBike* events discussing the current challenges and opportunities facing the UK cycle industry.

17 Jan 2025

The ACT has teamed up with employment law, HR, and health and safety experts WorkNest as the association's new legal partner.

10 Jan 2025

The ACT have presented a formal complaint to the BBC, with Director Jonathan Harrison claiming the program was misrepresentative and made "incorrect claims about regulations".

9 Jan 2025

ACT parent company Bira has warned that disappointing footfall figures for December show mounting pressures on independent retailers, with concerning implications for 2025 as business costs...

18 Dec 2024

Director of the ACT Jonathan Harrison has praised the "resilience and adaptability" of the ACT and its members in an end of year message.

17 Dec 2024

UK bicycle retailers are set to benefit from a groundbreaking partnership between the ACT and Bikmo Cycle Insurance, offering a new revenue stream and competitive edge in the increasingly...

16 Dec 2024

Transport for London (TfL) has launched a new policy aimed at tackling the issue of irresponsible dockless e-bike and e-scooter parking across designated areas of London.

13 Dec 2024

The Government has published new statutory guidelines to help businesses produce and distribute safe e-bike batteries and reduce the risk of unsafe products being sold online or as part of a...

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ACS 2021 Crime Report now available

Posted on in Business News , Cycles News

IRC member ACS (the Association of Convenience Stores) has now launched their Crime Report 2021 which is available here. The report found that retail crime has a huge economic impact on local shops, costing £142 million, but also a direct impact on people working in shops from violence and verbal abuse.

The report estimates there were over 40,000 incidents of violence and threats in the sector in the last year. 89% of store colleagues experienced verbal abuse; there were over 1.2million incidents with retailers estimating that 21% of these were hate motivated.

The sector has seen over 1.1million incidents of theft in the last year. Retailers attribute 63% of shop thefts to repeat offenders, with the majority of these motivated by a drug or alcohol addiction. Encountering shop thieves is now followed by customers not following covid guidelines and enforcing age-restrictions as top trigger for violence; duties that shopworkers are required by law to enforce.

The report highlights the significant investments convenience retailers are making to protect their colleagues and customers, spending on average, £3,724 per store on CCTV, security staff and other features to reduce crime and prevent violence.

ACS will use the report to communicate the need for action on retail crime with government officials and parliamentarians, as they continue to call for tougher penalties for assaults on retail workers. The Crime Report also provides evidence for much needed action from Police and Crime Commissioners to prioritise retail crime in their Police and Crime Plans, providing a better response at local level.

Alongside the Crime Report, ACS have also published their Crime Guidance 2021. The guidance includes advice for retailers on how to report violent crime, managing workplace safety, scams and fraud, and information on the ShopKind campaign. The Crime Guidance is available here.

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