This is a trade facing website. Visit the ACT's consumer site thecyclingexperts.co.uk for information and advice on cycling and find your local independent cycle retailer.

Search News

Results: 61-70 of 901


7 Feb 2025

ACT parent company Bira has warned that retailers across Britain face troubled times ahead despite today's Bank of England interest rate cut to 4.5%, as the Bank halves its growth forecast for...

4 Feb 2025

The ACT and legal partner WorkNest are hosting an exclusive webinar on how to remain compliant with employment law while making necessary business changes.

31 Jan 2025

New independent research has confirmed OEM e-bikes are effectively exempt from risk of battery fires, with unsafe post-purchase replacement batteries, conversion kits, and other equipment that...

31 Jan 2025

The UK Government has decided not to go ahead with proposals to increase the maximum power output of e-Bikes to 500W and to permit throttle assistance following a lengthy consultation process.

23 Jan 2025

ACT parent company Bira is calling for urgent government intervention following disappointing December retail figures, which show sales volumes fell by 0.3% following a modest 0.1% rise in...

22 Jan 2025

Cytech's Australian training provider The Bicycle Academy,  which delivers their courses in Brisbane, Sydney, Melbourne, Adelaide and Perth, paid visits to UK Cytech centres late last year...

21 Jan 2025

The ACT is set to deliver a seminar at both the North and South iceBike* events discussing the current challenges and opportunities facing the UK cycle industry.

17 Jan 2025

The ACT has teamed up with employment law, HR, and health and safety experts WorkNest as the association's new legal partner.

10 Jan 2025

The ACT have presented a formal complaint to the BBC, with Director Jonathan Harrison claiming the program was misrepresentative and made "incorrect claims about regulations".

9 Jan 2025

ACT parent company Bira has warned that disappointing footfall figures for December show mounting pressures on independent retailers, with concerning implications for 2025 as business costs...

Back to news menu

Three quarters of British shoppers would ban paper receipts on eco grounds, new data shows

Posted on in Business News , Cycles News

Yocuda, the leading digital receipt platform, has found that 77% of shoppers in the UK would be more likely to switch to digital receipts if they knew how many trees were cut down to produce the paper versions (an astonishing 200,000 trees are cut down annually just for receipts in the UK).

Paper receipts

For younger generations, the demand for change is even louder – 87% of 18-25-year-olds would opt for digital receipts in an effort to reduce the environmental impact of paper ones.

Yocuda’s data reveals that 96% of shoppers believe using digital receipts will contribute to reducing environmental harm. 85% expect a reduction in paper receipts in the next five years whilst only 6% think it will stay the same. In fact, 57% of UK consumers expressed a desire for more retailers to offer digital receipts instead of paper ones.

Sustainability policies are now also key to shoppers, with nearly 7 in 10 shoppers (69%) saying a retailer’s sustainability policy influences their decision to shop with them, with this figure jumping to 85% for the younger generation (18-25).

Commenting on the sustainability impact, Edward Drax, CEO of Yocuda said:

"The data makes it clear – UK shoppers are ready to ditch paper receipts in favour of a digital solution that’s better for both the environment and their own convenience. What was once seen as a small, mundane part of the shopping experience – receiving a paper receipt – is now being scrutinised for its environmental impact and inefficiency.

"With 200,000 trees cut down each year to produce paper receipts in the UK alone, it’s no wonder that so many shoppers, particularly from the younger generations, are calling for change. Younger generations, having grown up in an era of climate consciousness, are setting the standard for what they expect from retailers. Their shopping habits are increasingly aligned with their values, and they want to see businesses they support taking actionable steps to reduce environmental harm".

Beyond the sustainability benefits, digital receipts are also proving to be a practical solution for today’s consumers. With 75% of shoppers admitting to having thrown away a paper receipt they intended to keep and 66% admitting to losing a paper receipt they needed for a return or exchange, the frustrations of managing physical copies are clear. Gen Z shoppers are the worst offenders, with 3 in 4 admitting they regularly misplace paper receipts.

It’s no surprise then that 72% of shoppers requested a digital receipt when it was offered, showing that this convenient and eco-friendly option is a popular choice. The days of rummaging through wallets and shopping bags for crumpled receipts may soon be over, as 60% of shoppers find it wasteful for companies to print receipts automatically.

UK consumers are increasingly on the lookout for a more personalised touch from retailers, with 64% expecting personalised offers based on their shopping history – a 10% increase from 2023 data.

Digital receipts gather an unparalleled level of in-store purchase behaviour data on customers. In addition, they provide retailers with the perfect communication channel to display personalised offers and to deliver effective post-purchase engagement strategies.  With an average open rate of 75% (as seen among Yocuda’s clients), there is a real opportunity to increase customer loyalty.

Back to news menu

Useful links

If you have any other queries please contact us.