This is a trade facing website. Visit the ACT's consumer site thecyclingexperts.co.uk for information and advice on cycling and find your local independent cycle retailer.

Search News

Results: 31-40 of 883


25 Mar 2024

When ACT member E-Motion Electric Vehicle Company in Swindon found that its outside wall had been vandalised with graffiti tags, manager Mark Butler decided to tidy it up a bit.
So Mark and...

22 Mar 2024

Rob Brown, co-director of Dalby Forest Cycle Hub, a not-for-profit hire scheme has been nominated for the Tourism Superstar 2024 award, run by VisitEngland.

14 Mar 2024

The Association of Cycle Traders has held productive discussions with the Cycle to Work Alliance around the issue of Cycle to Work reform, following the news that more than 650 independent bike...

12 Mar 2024

ACT parent company, Bira – the British Independent Retailers’ Association -  has said that the Chancellor’s decision to reduce national insurance rates could offer a...

11 Mar 2024

The Cycle to Work Alliance and the Association of Cycle Traders have identified common areas of interest around Cycle to Work reform.

11 Mar 2024

Cytech, the internationally recognised training and accreditation scheme for bicycle technicians, has launched a new Facebook group - the Cytech Tech Forum –...

11 Mar 2024

Proposed government changes to regulations and legislation governing EAPCs (Electrically assisted pedal cycles), which could see a doubling in the power of e-bikes to 500W and allowing ebikes to...

8 Mar 2024

Daniel Blackham, editor of industry magazine BikeBiz, has been writing about his experience of completing the Cytech technical one qualification at training provider Spokes People in Milton...

7 Mar 2024

ACT member and Cytech-accredited retailer JE James Cycles – one of the largest independent cycle retailers in Europe – is to open a new 7,874 sq ft store shop in Barnsley town...

6 Mar 2024

Cytech partner Activate Cycle Academy, the largest and most recognised training provider of bike maintenance and technical training courses to the UK’s cycle industry, recently welcomed a...

Back to news menu

Pickering bike store celebrates 15 years in business.

Posted on in Business News , Cycles News

A North Yorkshire cycle shop, which has become one of the largest bike businesses in the area, is celebrating its fifteenth anniversary.

Big Bear bikes

Picture: facebook.com/BigBearBikes

In addition to selling bikes, Big Bear Bikes in Pickering also attracts customers from across the UK and draws in tourists through its sister store Dalby Forest Cycle Hub (DFCH).

Besides its core business as a bike hire shop, DFCH opens up the mental and physical health benefits of cycling to people with disabilities and illnesses through its inclusive cycling service, which has featured in several national media outlets and was recently shortlisted for a national tourism award.

Big Bear Bikes Managing Director David Beeley puts the business’ success down to the in-person service offered by a local bike shop that can’t be replicated by an online store.

He said: “post-COVID, people really appreciate face-to-face service and the fact our team are friendly, professional and really know what they’re talking about. Customers like coming to a clean, modern environment with a large showroom, more than 100 bikes in stock and space where they can test ride a few bikes before they choose one.”

David added: “We are a local shop, but we are independent, and I think that’s important to people at a time when there are so many huge businesses online that don’t offer a personal service. It’s a nice feeling to celebrate 15 years in business but we are always looking forward and are starting the year by taking on two new people.”

In April 2018, it moved into the current premises in Southgate, more than doubling its floorspace to 4,200 square feet, providing a main street presence and with a large car park for test riding bikes.

Another big change in that year was winning the tender to operate the mountain bike hire centre at Dalby Forest, which opened in July 2018 and is now Dalby Forest Cycle Hub. DFCH is a Community Interest Company, meaning that at its core is a desire to do good in the community.

The business has a full-time staff of 12 and 16 part-time employees. It has just taken on a new member of staff and will take on another following the extension of the workshop, where qualified mechanics service, repair, upgrade and assemble bikes.

David said: “It has been an amazing journey over the last fifteen years, and we are very thankful to our all our customers, new and old, and our great team at both stores.

"They are all keen cyclists and between us we cover nearly all the cycling disciplines, so our friendliness, knowledge and professionalism are here to give customers the best start on their ‘cycling journey’ and support them in the future.”

Back to news menu

Useful links

If you have any other queries please contact us.