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30 Oct 2024

ACT parent company Bira is working with UK Finance and other organisations who form the UK’s wholesale cash industry to gain vital information to ensure businesses get the best possible...

29 Oct 2024

Eighteen organisations, including Cycling UK, Greenpeace, The Centre for Mental Health, and The Association of Directors of Public Health, have urged the Chancellor to allocate 10% of the...

25 Oct 2024

ACT members were in attendance at the hugely successful Bira Conference in London last week, featuring an inspiring line-up of speakers providing valuable insights from independent retail...

24 Oct 2024

Peloton Interactive has strategically launched a rental programme, broadening its market appeal. Traditionally, Peloton’s offerings have been positioned as premium, high-investment...

22 Oct 2024

UK cycling manufacturer Whyte Bikes has announced the closure of its three cycling experience hubs following a major shift in the company’s strategy, which includes supporting independent...

15 Oct 2024

The ACT is launching a campaign to ensure fair and accurate reporting of e-bike-related news while promoting the positive aspects of e-bike usage.

11 Oct 2024

ACT parent company Bira has responded to the BRC-KPMG Retail Sales Monitor for September 2024

10 Oct 2024

Cycle to Work scheme provider Gogeta has reported a significant increase in the number of employers signing up to its scheme.

9 Oct 2024

A UK cycling charity focused on recycling unused bikes and providing them to disadvantaged people has set up a fundraiser to help tackle significant increases in its costs.

9 Oct 2024

Long-standing independent bike shop Cyclesense has revealed a complete rebrand as it seeks to reflect its evolution from a local shop to a nationally recognised cycling retailer.

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Cycling Electric investigation on how misinformation on ‘electric bike’ fires is increasing the danger to consumers

Posted on in Business News , Cycles News

Cycling Electric has published  an investigation into how misinformation on ‘electric bike’ fires imay be increasing the danger to consumers and affecting sales of e-bikes across the UK.

Cycle electric

The article, which you can read here, says that a lot of the confusion is centred around the topic of e-bike conversions, “which is less than ideal given that so many of the incidents that have garnered negative press attention have involved conversions that haven’t been carried out safely or professionally. 

The investigation reports ambiguity in fire brigades’ recording relating to legal vs illegal bikes, which in turn is exacerbating poor reporting in the media. This is being fed by a growth in illegal aftermarket modifications and poor-quality imports. 

For example, the article cites most recent London Fire Brigade data for this year, showing 46% or 74 of 161 fires labelled ‘e-bike’ were, in fact, post-market conversions and nearly 30% of an unknown origin. 14% (29) were believed to have been manufactured goods, a lower proportion than the 36 e-scooter incidents.

The article goes on to say that, as two specialist e-bike insurers have now established, e-bike fires are no more likely than car fires. The CEO of ACT partner Bikmo, one of those insurers, is quoted as saying electric bike fire headlines ‘create more panic than the data backs up’.

In terms of media coverage the piece says that, “intentional or not, the misrepresentation of electric bikes in the media has consequences. A survey of UK bike shop staff discovered that 95% have dealt with customer concerns about e-bike battery fires. As such 25% of bike retail businesses believe these concerns have negatively impacted their ability to trade. 

On the consumer side around 23% of UK adults are said to be reluctant to buy an electric bike after hearing about battery fires, while 25% worry about the safety of charging e-bike batteries at home.”

To read the whole article, click here.

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As an industry, we must act now to distinguish our safer, reputable products from the high-risk ones causing these incidents. The 'E-Bike Positive' campaign's mission is to educate the general public to make informed purchase decisions, avoid the risks and be encouraged to enjoy the many benefits of e-bikes for transport or leisure.

We need to promote positive and proactive messaging around e-bike safety, addressing recent concerns and emphasising our commitment to consumer well-being.

Pledge your commitment and be listed as an E-Bike Positive retailer now

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