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24 Aug 2023

Volatility in the cycle insurance market that has resulted in most insurers backing away from the UK cycling industry owing to poor claims performance has led the ACT, through its appointed...

24 Aug 2023

Cytech training provider Spokes People were recently asked by the Afghan National Team if they could suggest any way for them to be supported mechanically at the UCI World Championships in...

22 Aug 2023

Cities across the country are following the lead of the Mayor of London, and ULEZ (Ultra Low Emissions Zone), by implementing their own measures to reduce carbon produced by combustion engines.

22 Aug 2023

Journeys made using Transport for London’s (TfL) cycle hire scheme this year are at their lowest in a decade, with the organisation blaming recent bad weather as a potential cause.

21 Aug 2023

The manager of ACT Gold Member Pedal Revolution in Norwich has demonstrated the strength of the cycling community, after rallying support for a local cyclist who had to sell his four bikes to...

21 Aug 2023

A report in Cycling Industry News says that 60% of Fix Your Bike vouchers that were issued during the peak Covid lockdown period were redeemed at smaller bike shops and...

10 Aug 2023

One in five UK consumers (20%) prefer using mobile payment services such as Apple Pay over cash (17%) or chip & PIN card payments (10%) for in-store purchases, a new survey has reported.

9 Aug 2023

Fully funded training for school and college leavers is available for the Cycle Maintenance Apprenticeship for those under 19 years of age at the start of the apprenticeship.

9 Aug 2023

ACT Gold Member Luchos, which has pioneered a new energy block for cyclists and endurance athletes that acts as a natural alternative to energy drinks and gels ladened...

9 Aug 2023

VOLT e-bikes has announced the launch of a unique Cancel Anytime Subscription model in
conjunction with e-bike rental provider Blike.

Volatility in the cycle insurance market prompts ACT to move business insurance scheme to Aviva

Posted on in Business News , Cycles News

Volatility in the cycle insurance market that has resulted in most insurers backing away from the UK cycling industry owing to poor claims performance has led the ACT, through its appointed insurance broker Butterworth Spengler, moving its business insurance provision for members to Aviva, one of the UK’s largest and best-known insurers with immediate effect.

The move was prompted by the previous insurer, Covea, withdrawing capacity across all its schemes in the UK with effect from the July 24th. This has resulted in many scheme holders all looking for new capacity at the same time. Unfortunately, reduced capacity generally results in higher premiums and more restrictive terms.

“There has been a marked increase in theft claims over the last two years which have sadly affected many policy holders,” explains Jonathan Harrison from the ACT.

“There have been approximately 200 theft losses on the scheme over the last three years with an average value for each claim of £35,000. For the scheme to remain sustainable long term we have had to accept some significant changes to the rate and to some of the conditions and endorsements that apply from Aviva.”

Although we can’t list all the changes here, some that specifically apply to members’ risk include: -

  • Increased Material Damage Claims Excess
  • Increased Theft Claims Excess
  • Additional Internal Physical Security requirements
  • Rate Increase
  • Enhanced ID requirements for Hire & Demonstration cover
  • Reduced limit of Products Liability cover for North American exports, together with country-of-origin restrictions and a higher excess to apply.
  • Restrictions on cover for Stock in Shipping Containers
  • “Although many of the changes may appear harsh, they are necessary to stabilise the scheme performance and ensure that we can continue to offer the broadest cover to the cycling sector,” continues Harrison.

“Our efforts are designed to reduce the risk of thefts for all clients and the resultant impact on their businesses. One of the key observations from the last two years of theft claims is that most clients had a top specification of alarm, with police response and monitoring, but it didn’t prevent the thefts from occurring. In most instances the intruder alarm was activated but the thieves had filled a van and left before the police were able to respond. Our brokers are working very closely with Aviva to review the effectiveness of these requirements, and once there is an improvement in the scheme performance, together we will review rates further.”

Physical security is therefore of utmost importance. Any cycle on display within the premises, with a value of £1500 of more, must be secured to the fabric of the building using a floor or wall anchor and either a flexible steel cable via the cycle frame or bicycle lock (for full theft cover to be provided). Insurers are encouraging any additional physical security measures to be used internally which will deter or slow down any potential thieves, for example, smoke cloak fog systems; Master Blasters, Ram Raid Bollards etc.

There have also been some major losses from shipping containers, so cover is now restricted to following: -

  • The container must be located at a premises owned or occupied by the Insured or within a secure Third-Party Location
  • Maximum Indemnity in respect of theft from all containers at any one premises is limited to £15,000.
  • Single Article Limit of £1500
  • Excess is £1000
  • The Container must be secured by a closed hardened steel shackle padlock and be fitted with a lock box.

 The positive news is that the scheme and the enhanced cover features have been maintained. These include: -

  • Full Theft Cover (subject to condition)
  • Seasonal Increase in Stock cover
  • No Claims Discount
  • Hire & Demonstration Extension
  • Automatic Cover for Events/Exhibitions
  • North America Extension on Products Liability (limited to £2 million)
  • “Our brokers have worked extensively on this project fighting to ensure that we can continue to service our clients in the cycle sector with broad acceptance and policy coverage,” continues Harrison.

“As part of this process, they have remarketed all upcoming risks on an open market basis (meaning obtaining a quote on an ordinary shop package policy – with no scheme benefits) and have found that most e-trade insurers declined to quote due to the trade, or they failed to provide competitive terms. Many of the alternatives were just based on retail activities and did not take account of the broader range of activities many of cycle shops offer, and on referral of the wider activity lots of the insurers then declined to confirm terms. As a result of this work we are confident that the terms we are providing are the best for the cover available.”

No Changes will take effect until your renewal date. Butterworth Spengler will be in touch to carry out their normal renewal reviews and will discuss all applicable changes with each individual client.

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