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1 Jul 2020

To gauge the intentions of the British public, Maybe* has gathered 20,000 answers from regions across the UK to understand if and when they'll return to the shops, and what their concerns...

1 Jul 2020

The FCA are requesting that firms now prepare for phased move to FCA's new data collection platform RegData.

24 Jun 2020

Recent research has investigated how consumer behaviour has developed over the past few months as people have adapted their shopping styles tothe lockdown

24 Jun 2020

To inform the best rate of release of vouchers The Department for Transport is looking to collect some information about the currentstatus of the bike repair market.

23 Jun 2020

The Department for Transport have now launched the application portal for the Fix Your Bike Voucher Scheme

17 Jun 2020

A poll among participating retailers of Local Bike Shop Day has confirmed a new date to celebrate bike shops across the nation

17 Jun 2020

A new UK collection and recycling scheme for bicycle tyres and inner tubes set to be rolled out nationwide, with all rubber collected being reprocessed into new materials or re-used in other...

16 Jun 2020

Catch up on this morning's Independents' Day podcast 'Retail Stories: Reopening After The Pandemic'

11 Jun 2020

50 industry organisations join forces to launch "the most extensive coordinated promotional campaign for cycling since the 1970s"

9 Jun 2020

The Government is currently considering relaxing the Sunday Trading regulations. This is not a popular measure with consumers, shopworkers, or retailers.

The Maybe* 2020 Retail Report investigating what shoppers want

Posted on in Business News , Cycles News

Woman shoppingTo gauge the intentions of the British public, Maybe* has gathered 20,000 answers from regions across the UK to understand if and when they'll return to the shops, and what their concerns are when they do.

Statistics gathered include:

  • 90% of people surveyed plan to return to High Street shops
  • 47% of shoppers are nervous about returning to the High Street
  • 45% say they plan to shop less than they did before COVID-19
  • On the positive side, 43% say they plan to shop the same amount on the High Street as they did before COVID-19, and 7.5% say they plan to shop more than they did before!

The report also details the measures that shoppers expect to see retailers introduce in order for them to return through their doors.

Polly Barnfield, OBE, CEO of Maybe* encouraged retailers to read the report by saying "Retailers and Placemakers need be aware of what is making consumers nervous so they know what are the key factors to improve their shopping experience and how to reassure shoppers that they will be safe.

This reports helps reveal the attitudes people have towards returning to the shops but also, the pro-active action that can be taken to get more people back sooner.

We believe that it is vital that Retailers and Placemakers know what shoppers expect and how their concerns are shifting.

That's why Maybe* is delivering this ongoing research, so everyone knows what shoppers want in the 'new- normal' world we find ourselves in"

The results of all UK regions were collected via a series of Facebook posts connected to a Facebook Messenger chatbot. The survey will be re-run regularly.

If there's a question you would like to see added, please join the new Facebook Group.

Download Retail 2020: What shoppers want now.

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