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Head Mechanic
This Job has been viewed 338 times
- Employer
-
Muswell Hill Bikes
- Job reference
- 34279Emp
- Location
- Muswell Hill, London
- Salary range
- £ 21,000 +
- Job added
- 6 February 20
- Final date for applications
- n/a
Job Description
Job title Head Mechanic
Reporting to Shop Owners/Directors
Location North London
Salary and hours Competitive depending on experience, 37.5 hours per week (including Saturdays)
We are currently seeking a workshop mechanic to support us in expanding our size and network of shops delivering the highest standards of customer service.
The successful candidate’s duties will include:
- Building and carrying out PDI inspections on new bikes prior to delivery / collection
- Repairing and servicing customers bikes
- Building Custom Build Bikes
- Booking in bikes for repairs and liaising with customers, face to face, online and on the telephone
- Setting customers up on new bikes
- Estimating costs (labour & parts) and providing customer quotes
- Liaising with suppliers and other professional bodies
- Maintaining a tidy working environment
- Maintaining a suitable level of industry knowledge and developments
- Covering the sales floor as and when required
- Oversee the training and development of the Workshop Assistants and volunteers.
- Checking in stock deliveries and accurately logging the use of parts inventory on an ongoing basis.
- To help to maintain the workshop as a safe and efficient space.
Skills/Experience Required
- A minimum of 4 years of experience in a commercial bike repairs shop, or an equivalent setting
- Ability to manage own workload and meet the expectations of a target driven workplace.
- A recognised cycle maintenance and repair Level 2 Qualification, such as City and Guilds, Cytech, or equivalent. Unqualified mechanics with extensive workshop experience and a proven track record may also be considered.
- Experience of Microsoft Office essential and experience with CRM systems
- Ability to problem solve without supervision.
- Experience in managing and training other junior mechanics and/or volunteers.
- Excellent interpersonal awareness and communication skills with the ability to listen and understand customer needs.
- Work well under pressure with high seasonal work loads
- Able to provide quality back up for the rest of the team.
- A team player who wants to be part of a growing business