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Sales Assistant (Chiswick)
This Job has been viewed 1363 times
- Employer
-
Balfe's Bikes (Chiswick)
- Job reference
- 34761Emp
- Location
- Chiswick, London
- Salary range
- £10.85
- Job added
- 24 May 21
- Final date for applications
- 18 June 21
Job Description
At Balfe’s it’s all about people. And bikes! It’s the passion, energy and enthusiasm of all of our colleagues throughout the business, which makes Balfe’s a great place to work.
You’ll be joining a growing company, stocking the world’s best cycling brands with a commitment to giving customers an amazing experience.
Joining Balfe’s means you’ll be working with like-minded people and you will have opportunities to develop your skills and experience, and plenty of career progression if you want it.
Below is an overview of the role of the Sales Assistant role within Balfe’s Bikes.
Sales Assistant help customers identify and purchase products they require / desire. Sales Assistant duties include selling, restocking and merchandising. The goal is to provide high class customer service and to increase company’s customer base, growth and revenue through sales maximisation.
Reporting directly to the Store Manager some of your responsibilities are as follows:
- Ensure high levels of customer satisfaction through excellent sales service.
- Maintain outstanding store condition and visual merchandising standards.
- Maintain a fully stocked store.
- Answer the shop phone and deal with any queries.
- Booking in repair work for the workshop with customers over the phone or instore.
- Recommend and display items that match customer needs.
- Informing customers of shop promotions to encourage purchases.
- Welcome and greet customers.
- Manage point-of-sale processes.
- To be actively involved in the receiving and organising deliveries accordingly.
- Keep up to date with product information.
- End of day cleaning duties.
- Follow all the Companies policies and procedures.
- Follow company training plans which are provided in house and on behalf of our suppliers. These are coordinated by company management.
Skills/Experience Required
- Experience in sales within retail and ideally a keen cyclist
- Knowledge of bicycle industry preferred.
- Proficiency in English
- Solid communication and interpersonal skills
- Customer service focused.
- Friendly, helpful, confident and engaging personality
- Basic administration skills