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1 Jul 2021

HM Treasury has launched a consultation on delivering more frequent business rate revaluations in England

1 Jul 2021

The European Parliament and Council have reached a provisional agreementto exclude e-bikes from insurance obligations. It is part of complete set of rules to better protect road accident...

1 Jul 2021

The web and mobile platform, Hubtiger, is offering an exclusive webinar to ACT members to demonstrate how cycle shops can manage all workshop operations in just one app.

30 Jun 2021

Join UK Power Network on 7th July 2021, 14.00-15.00 to hear key findingsfrom the White Van Plan project and how they could collaborate to support SMEs and drive towards a Net Zero future.

30 Jun 2021

With the recent extension to the Strong Customer Authentication (SCA) enforcement date to 14th March 2022, this webinar is aimed at eMerchantsto help them understand the industry approach to...

17 Jun 2021

The Disability Confident scheme supports employers with the tools to make the most of the talents disabled people can bring to the workplace.

17 Jun 2021

Join the Secretary of State for the Department for BEIS, Rt Hon Kwasi Kwarteng MP, for the next in a seriesof live panel discussions on 23rd June at 10:30 AM

16 Jun 2021

The Bank of England have released details about the new polymer £50 note featuring the mathematician Alan Turing.

16 Jun 2021

Multi-factor authentication (MFA) is an extra layer of protection for your account login credentials and business data.

15 Jun 2021

Rishi Sunak has rejected business demands for an extension of the furlough scheme and business rates relief, despite a four-week delay in the easing of Covid-19 restrictions now set for 19...

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400 shopworkers abused everyday as customers urged to "Shopkind"

Posted on in Business News ,Brands & Products News , Cycles News , Creative News, Outdoor News

  • 1.2 million incidents of verbal abuse and 40,000 incidents of violence against shopworkers in the last year
  • 65% of shopworkers have experienced Covid-related threats with 400 abused every day

40,00Shopkind0 shopworkers were victims of violence in the last year according to a 2021 Crime Report from the Association of Convenience Stores (ACS).

ACS are a member of the Independent Retailers Confederation (IRC), a well-established organisation representing c.100,000 independent retailers throughout the UK. 

The Crime Report comes as the UK's biggest retailers, the Home Office and independent charity Crimestoppers have today rallied together and launched a new campaign urging the public to ShopKind after the reopening of non-essential stores and shops across the country.

The #ShopKind campaign urges the public to be mindful of shopworkers' essential role in supporting people during these difficult times and emphasises that we should all treat workers and other customers with respect, kindness and gratitude.

The Home Office backed campaign is supported by major high street names as well as the nation's independent shopkeepers, and the shopworkers Union USDAW. Over 100 retailers, local authorities and police representatives are supporting the campaign. The ShopKind campaign will be visible across high streets and social media from today.

Abuse and violence towards shopworkers is a bigger problem than many people might think, with at least 400 shopworkers abused every day according to the British Retail Consortium.

The 2021 Crime Report, shows that over the past year there have been over 1.2million incidents of verbal abuse, and around 40,000 incidents of violence against people working in convenience stores. Of these, more than a quarter involved a weapon, such as a knife, hammer, axe, or syringe.

Two-thirds of retailers (65%) have experienced Covid-related threats, with the most common causes of abuse being: reminding customers to wear face coverings, reminding customers of social distancing measures and queueing outside stores.

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