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26 Nov 2025

The ACT has welcomed the Government's decision not to impose a cap on the cycle to work scheme, calling it "common sense prevailing" after weeks of speculation threatened a vital sales tool for...

25 Nov 2025

Longstanding independent Ipswich bike shop Elmy Cycles has installed brand-new doors and adjusted its layout, thanks to funding from Ipswich Borough Council under the Town Fund Grant Scheme.

24 Nov 2025

More than three-quarters of independent retailers, including some of those in the cycling retail sector, are boycotting Black Friday this year, rejecting pressure...

24 Nov 2025

Belhaven Bikes has announced the winner of its 20th anniversary prize draw, celebrating two decades in business.

18 Nov 2025

Independent retailers are warning that proposed changes to the Cycle to Work scheme risk deepening pressures already felt on the shop floor. Writing on LinkedIn just under a week ago, A&S...

17 Nov 2025

Cycling industry bodies have reacted with alarm to reports that the Government is considering re-introducing a spending cap on Cycle to Work purchases, a proposal expected to be examined as part...

13 Nov 2025

The ACT will exhibit at COREbike for the first time in 2026, further strengthening its presence across the UK cycle industry.

11 Nov 2025

Used e-bike batteries are piling up because too many suppliers are failing to meet their legal obligations and it’s time to stop being polite about it, writes ACT Director Jonathan...

7 Nov 2025

Britain's independent retailers, including those in the cycling retail sector, are calling on Chancellor Rachel Reeves to use the autumn budget to restore...

6 Nov 2025

An investigation by Cycling Electric has uncovered that major retailers including Argos, Very.co.uk, and eBay are listing products marketed as ‘electric...

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Richmond’s £664,000 cycle parking hub slammed as cyclists forced to haul bikes upstairs

Posted on in Business News , Cycles News

Richmond Council’s new £664,000 cycle parking hub at Richmond Station has been met with ridicule from cyclists who say it’s inaccessible and poorly designed.

Bike Parking
anatoliycherkas/stock.adobe.com

The hub, promoted as a way to “help residents make greener choices,” includes solar panels, a green wall and space for over 650 bikes, but most spaces can only be reached by pushing bikes up stairs.

Broadcaster and cycling campaigner Jeremy Vine said on X: “I refuse to believe this,” after seeing footage of cyclists struggling with the design. Another user replied: “Oh! Believe it, Jeremy. Designed by car commuters… for car commuters!” which is a view echoed by many.

Most of the parking sits on upper floors to preserve car spaces below, fuelling claims the project prioritises drivers over cyclists, with the council saying a lift was ruled out due to “fire and safety requirements” and maintenance costs.

Cyclists have criticised the narrow rails that clash with handlebars and their position on the left, which many right-handed users say is impractical.

Zoe Kennedy said: “The presumption that cyclists aren’t disabled is prevalent. I cycle because of my disability, and I would struggle to use those steps and a ramp.”

Richmond Cycling Campaign said: “Members from Richmond Cycling met councillors and SWR at the station yesterday to discuss our disappointment. Hopefully improvements are going to be made to a number of areas, though that’s unlikely to include a lift.”

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