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10 Dec 2025

The ACT has joined more than 50 organisations in signing a letter to transport secretary Heidi Alexander calling for clearer, measurable national targets for walking, wheeling and cycling in...

10 Dec 2025

A Cytech training provider has secured government support under the Skills for Life campaign to offer part-funded Cytech Skills Bootcamps in Surrey.

9 Dec 2025

In a cycling business where risks vary wildly by size, services, stock and setup, understanding your specific exposures, choosing a provider who truly knows the industry, and regularly reviewing...

2 Dec 2025

Independent retailers across the UK are facing business rates increases of up to 15% next year despite government promises of the "lowest tax rates since 1991", ACT parent company Bira has...

1 Dec 2025

As of Thursday 1st January 2026, the E-Bike Positive campaign will fall under the joint guardianship of the Bicycle Association (BA) and the Association of Cycle Traders (ACT).

27 Nov 2025

Cycling charity and ACT member Life Cycle has helped a former prisoner gain key bike mechanic skills to help “break the cycle of reoffending” through a Cytech-accredited training...

26 Nov 2025

The ACT has welcomed the Government's decision not to impose a cap on the cycle to work scheme, calling it "common sense prevailing" after weeks of speculation threatened a vital sales tool for...

25 Nov 2025

Longstanding independent Ipswich bike shop Elmy Cycles has installed brand-new doors and adjusted its layout, thanks to funding from Ipswich Borough Council under the Town Fund Grant Scheme.

24 Nov 2025

More than three-quarters of independent retailers, including some of those in the cycling retail sector, are boycotting Black Friday this year, rejecting pressure...

24 Nov 2025

Belhaven Bikes has announced the winner of its 20th anniversary prize draw, celebrating two decades in business.

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Richmond’s £664,000 cycle parking hub slammed as cyclists forced to haul bikes upstairs

Posted on in Business News , Cycles News

Richmond Council’s new £664,000 cycle parking hub at Richmond Station has been met with ridicule from cyclists who say it’s inaccessible and poorly designed.

Bike Parking
anatoliycherkas/stock.adobe.com

The hub, promoted as a way to “help residents make greener choices,” includes solar panels, a green wall and space for over 650 bikes, but most spaces can only be reached by pushing bikes up stairs.

Broadcaster and cycling campaigner Jeremy Vine said on X: “I refuse to believe this,” after seeing footage of cyclists struggling with the design. Another user replied: “Oh! Believe it, Jeremy. Designed by car commuters… for car commuters!” which is a view echoed by many.

Most of the parking sits on upper floors to preserve car spaces below, fuelling claims the project prioritises drivers over cyclists, with the council saying a lift was ruled out due to “fire and safety requirements” and maintenance costs.

Cyclists have criticised the narrow rails that clash with handlebars and their position on the left, which many right-handed users say is impractical.

Zoe Kennedy said: “The presumption that cyclists aren’t disabled is prevalent. I cycle because of my disability, and I would struggle to use those steps and a ramp.”

Richmond Cycling Campaign said: “Members from Richmond Cycling met councillors and SWR at the station yesterday to discuss our disappointment. Hopefully improvements are going to be made to a number of areas, though that’s unlikely to include a lift.”

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