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20 Mar 2025

Cytech, the internationally recognised training and accreditation scheme for bicycle mechanics, have partnered with Bristol-based charity Life Cycle to offer a range of bicycle mechanic...

19 Mar 2025

A lot of cycling retailers would consider managing inventory the most crucial aspect of running a shop, investing significant effort and time into keeping on top of stock. However, high street...

19 Mar 2025

The Office for Product Safety and Standards (OPSS) has translated its e-bike and e-scooter safety guidance videos into multiple languages to improve accessibility for delivery riders and other...

14 Mar 2025

UK governing body British Cycling has announced a four-year strategy to "reinforce Britain’s position as a world-leading cycling nation", including improving access to cycling across the...

12 Mar 2025

Towns and cities across Britain are already seeing a wave of closures as independent businesses shut their doors ahead of April’s triple tax burden, including those in the cycling retail...

5 Mar 2025

New research has revealed a recent uptick in UK consumer confidence, leading to increased hiring by businesses, with the retail sector responding positively to signs of economic resilience.

4 Mar 2025

The Office for Product Safety and Standards (OPSS) has issued a fresh warning about the dangers of UPP e-bike batteries, urging consumers to stop using them immediately.

28 Feb 2025

Independent cycling retailer and ACT member Velo Fit has become the first to stock a new brand of bikes focused on combining quality and affordability.

26 Feb 2025

ACT parent company Bira has cautiously welcomed Labour's Crime and Policing Bill but is calling for urgent action and immediate funding to address the surge in retail crime affecting independent...

19 Feb 2025

Electric cargo bike firm Zedify is set to enter administration following a failed search for new funding, after aiming to be active in 50 cities over the next few years.

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Cycling Electric investigation on how misinformation on ‘electric bike’ fires is increasing the danger to consumers

Posted on in Business News , Cycles News

Cycling Electric has published  an investigation into how misinformation on ‘electric bike’ fires imay be increasing the danger to consumers and affecting sales of e-bikes across the UK.

Cycle electric

The article, which you can read here, says that a lot of the confusion is centred around the topic of e-bike conversions, “which is less than ideal given that so many of the incidents that have garnered negative press attention have involved conversions that haven’t been carried out safely or professionally. 

The investigation reports ambiguity in fire brigades’ recording relating to legal vs illegal bikes, which in turn is exacerbating poor reporting in the media. This is being fed by a growth in illegal aftermarket modifications and poor-quality imports. 

For example, the article cites most recent London Fire Brigade data for this year, showing 46% or 74 of 161 fires labelled ‘e-bike’ were, in fact, post-market conversions and nearly 30% of an unknown origin. 14% (29) were believed to have been manufactured goods, a lower proportion than the 36 e-scooter incidents.

The article goes on to say that, as two specialist e-bike insurers have now established, e-bike fires are no more likely than car fires. The CEO of ACT partner Bikmo, one of those insurers, is quoted as saying electric bike fire headlines ‘create more panic than the data backs up’.

In terms of media coverage the piece says that, “intentional or not, the misrepresentation of electric bikes in the media has consequences. A survey of UK bike shop staff discovered that 95% have dealt with customer concerns about e-bike battery fires. As such 25% of bike retail businesses believe these concerns have negatively impacted their ability to trade. 

On the consumer side around 23% of UK adults are said to be reluctant to buy an electric bike after hearing about battery fires, while 25% worry about the safety of charging e-bike batteries at home.”

To read the whole article, click here.

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As an industry, we must act now to distinguish our safer, reputable products from the high-risk ones causing these incidents. The 'E-Bike Positive' campaign's mission is to educate the general public to make informed purchase decisions, avoid the risks and be encouraged to enjoy the many benefits of e-bikes for transport or leisure.

We need to promote positive and proactive messaging around e-bike safety, addressing recent concerns and emphasising our commitment to consumer well-being.

Pledge your commitment and be listed as an E-Bike Positive retailer now

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