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Visit the ACTís consumer site at thecyclingexperts.co.uk.

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Bike mechanic / Sales assistant

This Job has been viewed 174 times

Employer
PerlieRides
Job reference
34408Emp
Location
Hackney, London
Salary range
£18,000 and up
Job added
30 June 20
Final date for applications
n/a

Job Description

US

Perlie Rides was established officially in 2005 and has an excellent local reputation for being diligent, knowledgeable and passionate about what we do. We aim for the highest standards in customer care and mechanical ability. We love riding and building bikes in our workshop. Amongst the team we have members of staff that ride BMX, Enduros, DH, Audax, tours, trials, dirt jumps, you name it we ride it!

 

We are looking for people passionate about bikes and the trade. We assemble from scratch as well as repair, renovate and rebuild everything. The majority of our work is Commuter servicing but there is always feather light Di2 dream machines and downhill monsters waiting for our meticulous attention. 

 

You

Interested applicants should be reliable and communicate fluently in English. Basic IT skills, being attentive to the needs of customers and colleagues as well as mechanical ability are essential attributes. Cytech qualifications and advanced cycle specific skills like wheel building or fork servicing are desirable but not necessary requirements. 

 

The role available requires flexibility as we don’t employ specific sales personnel. We believe the customer should be in direct communication with the technician who works on their bike. As such we have a friendly working environment with minimal hierarchical structure. Even the boss fixes punctures and sweeps the floor!

 

We require a level of, rather than duration of experience. If you are up to the task at hand we will be happy to hear from you. It will be required of you to hit the ground running which means you will need to know bikes, their variations and requirements. You will need to be able to work independently and use your initiative. You will however be working very closely with a small, highly experienced group of supportive colleagues. A willingness and enthusiasm to improve the team, yourself and the customer experience is essential.

Skills/Experience Required

Bike maintenance, repair, and building 

Provision of technical advice and recommendations to clients 

Manage workflow in an efficient and effective manner 

Ensure excellent after-sales experience for customers 

Oversee and track job progress to deliver timely servicing & maintenance and communicate this with customers 

Maintain a clean, organised, and safe workshop 

Assist with other shop tasks, including but not limited to, sales, stock handling, cleaning, and maintaining displays 

Basic understanding of bike mechanics with basic knowledge of ebikes 

Fast learner with good positive attitude towards eBikes and our environment 

Experience working with bikes – repair, assembly, and maintenance 

Excellent organisational and administrative capability, with a keen eye for detail 

Good understanding of online systems with IT skill set 

Some experience in sales environment 

Proactive, ambitious, motivated, forward thinker keen to get involved where needed 

Strong problem solving capability 

Excellent communication and customer service skills 

 

 

 

 

Successful applicants will be offered a three month assessment period.

Part time and full time positions available on satisfactory completion.

Staff purchase perks with full trade discounts from all the best brands.

Flexible work hours and salleries starting from £9p/h and upwards for the right candidates.

Vibrant trendy work environment with plenty of opportunities for personal development.

Apply now